hi!
i would like to have some help regarding my autodesk 3ds max that i have downloaded recently
uhmm i really dont know how or why the installation keep saying to me that there's some products that had failed to install aaahh please someone help me
here is the log
2013/3/26:14:45:05 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:14:45:05 Desktop DESKTOP-PC Launch
2013/3/26:14:45:26 Desktop DESKTOP-PC === Setup ended ===
2013/3/26:15:54:04 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:15:54:04 Desktop DESKTOP-PC Launch
2013/3/26:15:54:27 Desktop DESKTOP-PC === Setup ended ===
2013/3/26:15:54:11 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:15:54:11 Desktop DESKTOP-PC Launch
2013/3/26:15:54:28 Desktop DESKTOP-PC PageOpen LaunchDialog
2013/3/26:15:54:45 Desktop DESKTOP-PC PageOpen LicenseDialog
2013/3/26:15:54:49 Desktop DESKTOP-PC PageOpen ProductInfoDialog
2013/3/26:15:56:12 Desktop DESKTOP-PC PageOpen ProductSelectionDialog2
2013/3/26:15:56:26 Desktop DESKTOP-PC PageOpen FullProgressDialog
2013/3/26:15:56:26 Desktop DESKTOP-PC Installing Microsoft Visual C++ 2005 Redistributable (x86): C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\x86\VCRedist\2005SP1ATL\vcredist_x86.exe /q:a /T:C:\Windows\temp /c:"VCREDI~3.EXE /q:a /c:""msiexec /i vcredist.msi /qn /l*v C:\Users\Desktop\AppData\Local\Temp\vcredist_x86_2005.log"" "
2013/3/26:15:57:14 Desktop DESKTOP-PC Install Microsoft Visual C++ 2005 Redistributable (x86) Succeeded
2013/3/26:15:57:14 Desktop DESKTOP-PC Installing Microsoft Visual C++ 2008 SP1 Redistributable (x86): C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\x86\VCRedist\2008SP1\vcredist_x86.exe /q
2013/3/26:15:57:53 Desktop DESKTOP-PC Install Microsoft Visual C++ 2008 SP1 Redistributable (x86) Succeeded
2013/3/26:15:57:53 Desktop DESKTOP-PC Installing Microsoft Visual C++ 2010 SP1 Redistributable (x86): C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\x86\VCRedist\2010SP1\vcredist_x86.exe /q /norestart
2013/3/26:15:58:15 Desktop DESKTOP-PC Install Microsoft Visual C++ 2010 SP1 Redistributable (x86) Succeeded
2013/3/26:15:58:15 Desktop DESKTOP-PC Installing .NET Framework Runtime 4.0: C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\NET\4\wcu\dotNetFramework\dotNetFx40_Full_x86_x64.exe /q
2013/3/26:16:03:54 Desktop DESKTOP-PC Install .NET Framework Runtime 4.0 Succeeded
2013/3/26:16:03:54 Desktop DESKTOP-PC Installing .NET Framework Runtime 4.0 KB2468871: C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\NET\4\wcu\dotNetFramework\NDP40-KB2468871-v2-x86.exe /q /norestart
2013/3/26:16:12:29 Desktop DESKTOP-PC Install .NET Framework Runtime 4.0 KB2468871 Succeeded
2013/3/26:16:12:30 Desktop DESKTOP-PC Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/3/26:16:14:15 Desktop DESKTOP-PC Install DirectX® Runtime Succeeded
2013/3/26:16:14:16 Desktop DESKTOP-PC Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:16:15:06 Desktop DESKTOP-PC Install Autodesk Material Library 2013 Succeeded
2013/3/26:16:15:06 Desktop DESKTOP-PC Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:16:15:37 Desktop DESKTOP-PC Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/3/26:16:15:37 Desktop DESKTOP-PC Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:16:26:59 Desktop DESKTOP-PC Install Autodesk Material Library 2013 - Medium Resolution Library Failed Installation aborted, Result=1603
2013/3/26:16:27:23 Desktop DESKTOP-PC Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2013/3/26:16:28:10 Desktop DESKTOP-PC Rollback Autodesk Material Library 2013 Succeeded
2013/3/26:16:28:11 Desktop DESKTOP-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/3/26:16:28:11 Desktop DESKTOP-PC Rollback .NET Framework Runtime 4.0 KB2468871 Failed Installation aborted, Result=1619
2013/3/26:16:28:11 Desktop DESKTOP-PC Rollback .NET Framework Runtime 4.0 Failed Failure is ignored, Result=1619
2013/3/26:16:28:11 Desktop DESKTOP-PC Rollback Microsoft Visual C++ 2010 SP1 Redistributable (x86) Failed Installation aborted, Result=1619
2013/3/26:16:28:11 Desktop DESKTOP-PC Rollback Microsoft Visual C++ 2008 SP1 Redistributable (x86) Failed Installation aborted, Result=1619
2013/3/26:16:28:11 Desktop DESKTOP-PC Rollback Microsoft Visual C++ 2005 Redistributable (x86) Failed Installation aborted, Result=1619
2013/3/26:16:28:54 Desktop DESKTOP-PC PageOpen InstallCompleteDialog
2013/3/26:16:41:21 Desktop DESKTOP-PC === Setup ended ===
2013/3/26:16:47:48 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:16:47:48 Desktop DESKTOP-PC Launch
2013/3/26:16:47:48 Desktop DESKTOP-PC CommandLine
2013/3/26:16:48:01 Desktop DESKTOP-PC === Setup ended ===
2013/3/26:17:33:45 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:17:33:45 Desktop DESKTOP-PC Launch
2013/3/26:17:34:20 Desktop DESKTOP-PC === Setup ended ===
2013/3/26:17:33:56 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:17:33:56 Desktop DESKTOP-PC Launch
2013/3/26:17:34:21 Desktop DESKTOP-PC PageOpen LaunchDialog
2013/3/26:17:49:05 Desktop DESKTOP-PC PageOpen LicenseDialog
2013/3/26:17:49:08 Desktop DESKTOP-PC PageOpen ProductInfoDialog
2013/3/26:17:51:09 Desktop DESKTOP-PC PageOpen ProductSelectionDialog2
2013/3/26:17:51:27 Desktop DESKTOP-PC PageOpen FullProgressDialog
2013/3/26:17:51:27 Desktop DESKTOP-PC Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/3/26:17:56:52 Desktop DESKTOP-PC Install DirectX® Runtime Succeeded
2013/3/26:17:56:52 Desktop DESKTOP-PC Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:17:58:13 Desktop DESKTOP-PC Install Autodesk Material Library 2013 Succeeded
2013/3/26:17:58:13 Desktop DESKTOP-PC Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:17:58:38 Desktop DESKTOP-PC Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/3/26:17:58:38 Desktop DESKTOP-PC Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:17:58:47 Desktop DESKTOP-PC Install Autodesk Material Library 2013 - Medium Resolution Library Failed Installation aborted, Result=1603
2013/3/26:17:59:12 Desktop DESKTOP-PC Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2013/3/26:17:59:50 Desktop DESKTOP-PC Rollback Autodesk Material Library 2013 Succeeded
2013/3/26:17:59:50 Desktop DESKTOP-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
2013/3/26:18:00:04 Desktop DESKTOP-PC PageOpen InstallCompleteDialog
2013/3/26:19:31:08 Desktop DESKTOP-PC === Setup ended ===
2013/3/26:21:18:18 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:21:18:18 Desktop DESKTOP-PC Launch
2013/3/26:21:18:50 Desktop DESKTOP-PC === Setup ended ===
2013/3/26:21:18:28 Desktop DESKTOP-PC === Setup started on DESKTOP-PC by Desktop ===
2013/3/26:21:18:28 Desktop DESKTOP-PC Launch
2013/3/26:21:18:51 Desktop DESKTOP-PC PageOpen LaunchDialog
2013/3/26:21:19:55 Desktop DESKTOP-PC PageOpen LicenseDialog
2013/3/26:21:19:59 Desktop DESKTOP-PC PageOpen ProductInfoDialog
2013/3/26:21:21:19 Desktop DESKTOP-PC PageOpen ProductSelectionDialog2
2013/3/26:21:22:10 Desktop DESKTOP-PC PageOpen FullProgressDialog
2013/3/26:21:22:10 Desktop DESKTOP-PC Installing DirectX® Runtime: C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\3rdParty\DirectX\DXSETUP.exe /silent
2013/3/26:21:28:09 Desktop DESKTOP-PC Install DirectX® Runtime Succeeded
2013/3/26:21:28:10 Desktop DESKTOP-PC Installing Autodesk Material Library 2013: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:21:29:34 Desktop DESKTOP-PC Install Autodesk Material Library 2013 Succeeded
2013/3/26:21:29:34 Desktop DESKTOP-PC Installing Autodesk Material Library 2013 - Base Image Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:21:30:07 Desktop DESKTOP-PC Install Autodesk Material Library 2013 - Base Image Library Succeeded
2013/3/26:21:30:07 Desktop DESKTOP-PC Installing Autodesk Material Library 2013 - Medium Resolution Library: ADSK_EULA_STATUS=#1 MUILANG=en-us ADSK_SOURCE_ROOT="C:\Autodesk\Autodesk_3ds_Max_2013_EFGJKS_Win_32bit\" FILESINUSETEXT="" REBOOT=ReallySuppress ADSK_SETUP_EXE=1
2013/3/26:21:37:24 Desktop DESKTOP-PC Install Autodesk Material Library 2013 - Medium Resolution Library Failed Installation aborted, Result=1603
2013/3/26:21:38:03 Desktop DESKTOP-PC Rollback Autodesk Material Library 2013 - Base Image Library Succeeded
2013/3/26:21:38:47 Desktop DESKTOP-PC Rollback Autodesk Material Library 2013 Succeeded
2013/3/26:21:38:47 Desktop DESKTOP-PC Rollback DirectX® Runtime Failed Failure is ignored, Result=1619
You might have to redownload your product, as it is warning you that files are missing.