Installation & Licensing

Installation & Licensing

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AbbeyA
Posts: 1
Registered: ‎12-28-2012
Message 1 of 2 (1,409 Views)

AutoCADLT 2013 trial requesting activation

1409 Views, 1 Replies
12-28-2012 12:42 PM

Hi,

In the last 7 - 14 days, I installed autoCADLT 2013 but had to restore the laptop to its factory defaults because the perfomance nosedived. It's a lenovo i7-3720QM CPU @ 2.60ghz, 16gb RAM, 450gb HDD. And running Win7 Pro 64-bit OS.

 

After installing autoCADLT, it requested a license activation (License status error 2.10.0). I contacted the live chat support. I was told it is a licensing issue that detects that I had downloaded the software already for trial - Yes & No. I downloaded it over a week ago before running it again. However, I have formatted the disk today.

 

Is this normal? And what should I do here. My colleague requiring the use of autoCAD prefers the LT version.

 

Any substantial help will be appreciated. Thanks.

*Expert Elite*
TravisNave
Posts: 10,626
Registered: ‎01-14-2005
Message 2 of 2 (1,393 Views)

Re: AutoCADLT 2013 trial requesting activation

12-28-2012 03:01 PM in reply to: AbbeyA

Formatting a disk will not reset the trial. Once expired, there is no way to get a new trial.  You will have to activate a license or install a trial on another machine.  Sorry. 

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