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Autocad won't find my old serial number

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Message 1 of 4
Anonymous
779 Views, 3 Replies

Autocad won't find my old serial number

I had an autocad 2008, but recently I've bought the 2011 upgrade version, but when I try to register it give the message: "The serial number you entered for your previous product is not valid" the number is exactly how it's written in my 2008 version. The problem here is: I had to create a new ID because the company doesn't know what was the previous ID. What do I do?

3 REPLIES 3
Message 2 of 4
Patchy
in reply to: Anonymous

Why not call

Phone:  800-538-6401
6AM - 5PM Pacific Time
Monday - Friday

Message 3 of 4
Anonymous
in reply to: Patchy

Do you have a number in Brazil? Or an online helpdesk that can answer my question without having to make an international phone call?
Message 4 of 4
Patchy
in reply to: Anonymous

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