Installation & Licensing

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Member
omerrill
Posts: 3
Registered: ‎04-22-2013
Message 1 of 4 (442 Views)

AutoCAD MEP 2014 installation affecting other applications and file types.

442 Views, 3 Replies
08-15-2013 01:58 PM

Greetings!

 

Well, we successfully completed our office upgrade to AutoCAD MEP 2014 today, and we are running into a very strange bug.

 

Opening any Microsoft Word file now attempts to launch the AutoCAD MEP 2014 - English installer.  A window appears that says "Please wait while Windows configures AutoCAD MEP 2014 - English", followed by an error message which suggests running "SETUP.EXE" instead...

 

If I click through all of this however, Microsoft Word still opens normally.

 

Can someone tell me what is going on?  Thanks!

 

 

Windows 7 64-bit

Ultimate Design Suite 2014 > AutoCAD MEP 2014

Fabrication CADmep 2014

*Expert Elite*
TravisNave
Posts: 10,125
Registered: ‎01-14-2005
Message 2 of 4 (407 Views)

Re: AutoCAD MEP 2014 installation affecting other applications and file types.

08-19-2013 07:25 AM in reply to: omerrill

Welcome to the community.

 

Hmm.  At first glance I can only ask this:

 

1.  Did you install with local admin rights?  Do your users have local admin rights?

2.  Are you using roaming profiles or redirecting profile folders like My Documents, etc. to another location (i.e. network folder?)

3.  What version of Office are you using?

 

Thanks.

 

 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Member
omerrill
Posts: 3
Registered: ‎04-22-2013
Message 3 of 4 (398 Views)

Re: AutoCAD MEP 2014 installation affecting other applications and file types.

08-19-2013 12:40 PM in reply to: TravisNave
The installation is only on one system, using the administrator's account. We have a server where our projects and templates are stored. The server is a mapped network drive. Folders like My Documents remain on the local drive.
Also, we are using Office 2010.

Thanks for trying to address the problem.
*Expert Elite*
TravisNave
Posts: 10,125
Registered: ‎01-14-2005
Message 4 of 4 (392 Views)

Re: AutoCAD MEP 2014 installation affecting other applications and file types.

08-19-2013 01:27 PM in reply to: omerrill

Sounds like all of your ducks are in a row.  You might try logging in as a different user with admin rights and trying it 2-3 times.  If it does not affect it over and over after repeated logins, then you're probably just looking at a simple profile rebuild. 

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
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