Installation & Licensing

Installation & Licensing

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Product Support
VinodBalasubramanian
Posts: 670
Registered: ‎09-30-2007
Message 11 of 18 (1,733 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-08-2011 12:46 AM in reply to: AMFPV

Hi,

 

After recreating the deployment again, Corcad (Owner of this forum thread) could able to install the software successfully.

 

If i understand you correctly, you are facing a similar error and you have already received a Maintenance update from Autodesk, can you please share with me on which Update link has been sent to you. I presume its SP1 for 2012. Also provide me the email address you have used while submitting the crash report, this would help me to understand your problem better.

 

 


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Vinod Balasubramanian
Contributor
AMFPV
Posts: 16
Registered: ‎04-03-2007
Message 12 of 18 (1,722 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-09-2011 04:50 AM in reply to: VinodBalasubramanian
The error with SP1 for AutoCAD MEP occurs on the computers which have AutoCAD MEP installed as part of the Building Design Suite. I have AutoCAD MEP as part of the Revit MEP Suite and SP1 installed without a problem. The mail was more a reminder that my colleagues still can't install SP1. We did not make a deployment for the Building Design Suite so that shouldn't be a problem. The link that's in the mail is not working: http://cerapp.autodesk.com/linker?rep=tFFVVTB^&language=1033&ltypeid=4&durl=[http%3A%2F%2Fupdatesdl.autodesk.com%2Fupdates%2Ffiles%2Fmep2012sp1x64.exe]
Member
cdodge
Posts: 3
Registered: ‎03-30-2004
Message 13 of 18 (1,708 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-10-2011 07:17 AM in reply to: AMFPV

Solution:

 

A look in the verbose installer log file shows that AcBrandRes.dll is the ONLY reason why the error happens.   Service Pack 1 expects to find the non-suite version of that file.  Since that file only contains the SPLASH SCREEN graphic (which is different for the BDS suite) you can safely hit IGNORE for that error.

 

Otherwise you could steal a copy of that DLL from the NON-SUITE install of AutoCAD MEP and drop it in the program files folder before you apply the service pack.   (the free downloadable trial version would work)

 

Chris

Contributor
AMFPV
Posts: 16
Registered: ‎04-03-2007
Message 14 of 18 (1,676 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-15-2011 07:51 AM in reply to: cdodge
Thanks Chris, your solution worked! I've copied the AcBrandRes.dll from another installation and the service pack installed without any problem. I would appreciate it if Autodesk helped other people with this problem, they don't mention it on the website for example.
Distinguished Contributor
tdrawdy
Posts: 236
Registered: ‎12-11-2003
Message 15 of 18 (1,667 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-15-2011 02:26 PM in reply to: VinodBalasubramanian

So, I have tried everything on the list including uninstalling and re-installing Inventor Pro 2012 to get SP1 to load. I am having crashing issues with the base software. I keep getting the error 1328 during the install.  I have replaced the dll file as directed.

Please, for the love of god, tell me what I have to do to fix this.  Since the Vault 2012 install has migrated the files over, I am out of options.

I am running a Dell Precision T3500 with Windows 7 pro 64 bit.  I have 16 gigs of ram.

 

Tom D.

Inventor 2012 Pro

Vault 2012

Dell Precision T3500

Nvidia Quadro FX1800

Windows 7/64 bit w/ sp1

Product Support
VinodBalasubramanian
Posts: 670
Registered: ‎09-30-2007
Message 16 of 18 (1,657 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-15-2011 06:57 PM in reply to: tdrawdy

Can you please let me know the email address that you have used to submit these crash reports from Inventor. This would help us to investigate further.



Vinod Balasubramanian
New Member
helpdesknoauto
Posts: 2
Registered: ‎10-21-2011
Message 17 of 18 (1,655 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-15-2011 07:00 PM in reply to: AMFPV

Can we get an official answer from someone at AutoDesk on this.. and the plan for moving forward.  We have 35+ machines with the full BDS suite deployed.. I'd like to have it done correctly the first time instead of having to touch or potentially reinstall a quantity of them again.

Distinguished Contributor
tdrawdy
Posts: 236
Registered: ‎12-11-2003
Message 18 of 18 (1,642 Views)

Re: AutoCAD MEP 2012 - Service Pack 1 installation errors

11-16-2011 06:21 AM in reply to: VinodBalasubramanian

Sure thing.  tdrawdy@suprememetal.com

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