Installation & Licensing

Installation & Licensing

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188231
Posts: 1
Registered: ‎11-18-2013
Message 1 of 4 (275 Views)

AutoCad Mechanical 2013 won't start on XP SP3

275 Views, 3 Replies
11-18-2013 01:50 PM

Hello,
I've just installed ACM'13 on my notebook and I can't open it. When I try to do it, the start window show up, it starts to load components and after that it stuck in "Loading" loop (I guess so, because I have a polish version). Also I can't see any application or proces in Task Manager related with that. There were not problems or errors during instalation. Oh, before that I'd installed only AutoCad 2013 and there was the same problem.
Few weeks ago I had Win7 and it worked perfectly. Any ideas?
Radek

*Expert Elite*
TravisNave
Posts: 10,736
Registered: ‎01-14-2005
Message 2 of 4 (269 Views)

Re: AutoCad Mechanical 2013 won't start on XP SP3

11-18-2013 02:11 PM in reply to: 188231

Welcome to the community.  Sounds like a license issue to me. 

 

You might see if the licensing even exists:

 

C:\Documents and Settings\All Users\Application Data\flexnet\adsk*.data

 

Delete those and relaunch.

 

See if this file exists (or an adlm log file with it.) 

 

C:\Documents and settings\All Users\Application Data\Autodesk\ADLM\ProductInformation.pit

 

You might need to blow it away and reinstall. 

 

Good Luck!

Product Support
emily.xu
Posts: 471
Registered: ‎03-29-2010
Message 3 of 4 (250 Views)

Re: AutoCad Mechanical 2013 won't start on XP SP3

11-19-2013 01:32 AM in reply to: 188231

I would like to check your startup log file, see if we can get any helpful info.

You can find the log file under C:\ProgramData\Autodesk\Adlm\AMECH_PP2013XXXAdlm.log

BTW, what's your OS now?




Emily Xu
New Member
CanBaycan
Posts: 1
Registered: ‎04-05-2014
Message 4 of 4 (147 Views)

Re: AutoCad Mechanical 2013 won't start on XP SP3

04-05-2014 07:33 AM in reply to: 188231

i want

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