Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎05-14-2012
Message 1 of 2 (448 Views)

AutoCAD Map 3D 2013 installation indicates Map 3D already installed

448 Views, 1 Replies
05-14-2012 01:32 PM

Initial installation of AutoCAD Map 3D 2013 failed on .NET 4 and DirectX components on Windows XP 32-bit system.


However, Control Panel|Add/Remove Programs showed product installed. 


Installed .NET 4 and DirectX manually via Microsoft downloads. Did the Chang/Remove thing in Control panel to Repair installation.  Repair installation failed.


Uninstalled  AutoCAD Map 3D 2013via Control Panel.


Followed instructions in attached document titled "How to remove Autodesk products from a Windows system". Rebooted system and restarted installation via setup.exe. Entered license key and product code and designated server license manager.


Still, the install screen indicates that AutoCAD Map 3D 2013 is already installed.


Can anyone help?


Thanks in advance for any help or even clues!

*Expert Elite*
Posts: 10,736
Registered: ‎01-14-2005
Message 2 of 2 (437 Views)

Re: AutoCAD Map 3D 2013 installation indicates Map 3D already installed

05-15-2012 07:22 AM in reply to: mike.gryglik

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

For all other installation problems on Windows XP or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.