Installation & Licensing

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Member
mark
Posts: 5
Registered: ‎10-23-2013
Message 1 of 2 (85 Views)

AutoCAD LT 2014

85 Views, 1 Replies
10-31-2013 12:55 PM

I just received and installed the update from LT 2013 to LT 2014.  When I go through the licensing and activation windows it asks me for my old Serial Number (I assume from my LT 2013).  When I put that number in it says that previous Serial Number is not valid.  Need some help here.

Community Manager
philip.s
Posts: 2,506
Registered: ‎09-27-2011
Message 2 of 2 (78 Views)

Re: AutoCAD LT 2014

10-31-2013 01:22 PM in reply to: mark

Hi Mark!

 

Would you mind sending me a Private Message with both old and new serial numbers, or contact our License Assistance Team for direct support. My initial thought is that the old serial number was already possibly upgraded.



Philip Schmelzer
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