Installation & Licensing

Installation & Licensing

Reply
Active Member
ahoarima
Posts: 7
Registered: ‎09-08-2011
Message 1 of 7 (636 Views)
Accepted Solution

AutoCAD LT 2012 64-bit hangs at first start

636 Views, 6 Replies
09-08-2011 10:39 PM

We have Windows 7 64-bit and for some reason some of our AutoCAD LT 2012 hangs to loading state when we try to start program at first time. Installation goes successfully and there isn't any errors. What is the problem?

Problem solved! Reason for freezing was M-Files client witch was old version.

New Member
RockinToro
Posts: 2
Registered: ‎09-09-2011
Message 2 of 7 (632 Views)

Re: AutoCAD LT 2012 64-bit hangs at first start

09-09-2011 02:57 AM in reply to: ahoarima

I have the same problem!

 

I want to start first time, to bring the licence key. Then there is the new window an only white! nothing else!

 

I de-installed and installed again. always the same fault.

 

what can i do?

*Expert Elite*
TravisNave
Posts: 10,486
Registered: ‎01-14-2005
Message 3 of 7 (618 Views)

Re: AutoCAD LT 2012 64-bit hangs at first start

09-09-2011 07:49 AM in reply to: RockinToro

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

 

For more detailed information about the CascadeInfo.cas file, please refer to the Autodesk Support Knowledge Base article found here:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=13894457&siteID=123112

For non-license related instances where your Autodesk product starts and hangs, please review this Autodesk KB on the InfoCenter:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617

Active Member
ahoarima
Posts: 7
Registered: ‎09-08-2011
Message 4 of 7 (602 Views)

Re: AutoCAD LT 2012 64-bit hangs at first start

09-14-2011 04:37 AM in reply to: TravisNave

I installed also service pack but there isn't any help. Also i tried uninstall F-secure antivirus program but no luck. I could't find that wscommcntr2.exe process from task manager. What next?

Active Member
ahoarima
Posts: 7
Registered: ‎09-08-2011
Message 5 of 7 (583 Views)

Re: AutoCAD LT 2012 64-bit hangs at first start

09-19-2011 05:12 AM in reply to: ahoarima

I disabled Infocenter from register and now it is going forward but hangs again.

Active Member
ahoarima
Posts: 7
Registered: ‎09-08-2011
Message 6 of 7 (566 Views)

Re: AutoCAD LT 2012 64-bit hangs at first start

09-20-2011 11:54 PM in reply to: ahoarima

Problem solved! Reason for freezing was M-Files client witch was old version.

New Member
bigbarb#1
Posts: 2
Registered: ‎03-13-2013
Message 7 of 7 (225 Views)

Re: AutoCAD LT 2012 64-bit hangs at first start

03-25-2013 11:28 AM in reply to: ahoarima

So I have to be a programer to load AutoCad?

 

I'll keep trying but I must say this has been a horrible experience.

 

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.