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AutoCAD LT 2012 64-bit hangs at first start

6 REPLIES 6
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Message 1 of 7
ahoarima
810 Views, 6 Replies

AutoCAD LT 2012 64-bit hangs at first start

We have Windows 7 64-bit and for some reason some of our AutoCAD LT 2012 hangs to loading state when we try to start program at first time. Installation goes successfully and there isn't any errors. What is the problem?

6 REPLIES 6
Message 2 of 7
RockinToro
in reply to: ahoarima

I have the same problem!

 

I want to start first time, to bring the licence key. Then there is the new window an only white! nothing else!

 

I de-installed and installed again. always the same fault.

 

what can i do?

Message 3 of 7
TravisNave
in reply to: RockinToro

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

 

For more detailed information about the CascadeInfo.cas file, please refer to the Autodesk Support Knowledge Base article found here:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240617&id=13894457&siteID=123112

For non-license related instances where your Autodesk product starts and hangs, please review this Autodesk KB on the InfoCenter:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=15228698&linkID=9240617



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Message 4 of 7
ahoarima
in reply to: TravisNave

I installed also service pack but there isn't any help. Also i tried uninstall F-secure antivirus program but no luck. I could't find that wscommcntr2.exe process from task manager. What next?

Message 5 of 7
ahoarima
in reply to: ahoarima

I disabled Infocenter from register and now it is going forward but hangs again.

Message 6 of 7
ahoarima
in reply to: ahoarima

Problem solved! Reason for freezing was M-Files client witch was old version.

Message 7 of 7
bigbarb#1
in reply to: ahoarima

So I have to be a programer to load AutoCad?

 

I'll keep trying but I must say this has been a horrible experience.

 

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