Installation & Licensing

Installation & Licensing

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*Technician, Network
Message 1 of 2 (255 Views)

Autocad Learning Assistance / AutoCAD 2000 Network Version issue

255 Views, 1 Replies
03-14-2000 06:50 AM
<<< Message <8ajved$pgd23@adesknews2.autodesk.com> was originally posted to 'autodesk.autocad.2000general' on Mon, 13 Mar 2000 15:02:44 -0900.>>>

I have a number of Windows NT 4.0 SP5 Workstations that share network
licenses for the AutoCAD 2000 Network Version that sits on my Windows NT 4.0
SP5 Server. This aspect of the system works fine. The problem arrises
when I try to use Autocad Learning Assistance on a Workstation in anything
but administration mode.

In the tutorials is a "Try It!" button, a button that launches AutoCAD and
allows you to try a feature in AutoCAD. In non-administrator accounts, upon
clicking the "Try It!" icon, the following error pops up:

"The AutoCAD 2000 software could not be found. You must first install
AutoCAD on your computer before you can use this feature."

AutoCAD network version is installed on this computer, yet this error still
occurs. However, when logged in as domain admin, ALA works fine and links
to AutoCAD 2000 properly. Any ideas for a solution or work around?

Thanks,
darrin
*Morsell, Andy
Message 2 of 2 (255 Views)

Re: Autocad Learning Assistance / AutoCAD 2000 Network Version issue

03-28-2000 12:35 PM in reply to: *Technician, Network
We are the original message poster's reseller and were able to repeat his
problem. For all interested, here is a summary of what we found out:

The "TryIt" option in the Autodesk Learning Assistance only works if logged
into the workstation as either a network admin or as a local admin on a
Windows NT system. It does not matter if the the ALA files reside on a
local CD or hard drive or on the network, the problem is universal.

There is no work around or fix by Autodesk at this time.
--
Andy Morsell, P.E.
Technical Manager
E-Terra, LLC.
3330 Arctic Blvd. Suite 101
Anchorage, AK 99503
907-562-1500
http://www.eterra-tech.com

Network Technician wrote in message
news:8aljj9$1d17@adesknews2.autodesk.com...
> <<< Message <8ajved$pgd23@adesknews2.autodesk.com> was originally posted
to 'autodesk.autocad.2000general' on Mon, 13 Mar 2000 15:02:44 -0900.>>>
>
> I have a number of Windows NT 4.0 SP5 Workstations that share network
> licenses for the AutoCAD 2000 Network Version that sits on my Windows NT
4.0
> SP5 Server. This aspect of the system works fine. The problem arrises
> when I try to use Autocad Learning Assistance on a Workstation in anything
> but administration mode.
>
> In the tutorials is a "Try It!" button, a button that launches AutoCAD and
> allows you to try a feature in AutoCAD. In non-administrator accounts,
upon
> clicking the "Try It!" icon, the following error pops up:
>
> "The AutoCAD 2000 software could not be found. You must first install
> AutoCAD on your computer before you can use this feature."
>
> AutoCAD network version is installed on this computer, yet this error
still
> occurs. However, when logged in as domain admin, ALA works fine and links
> to AutoCAD 2000 properly. Any ideas for a solution or work around?
>
> Thanks,
> darrin
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