Installation & Licensing

Installation & Licensing

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yekaterinos.boris98
Posts: 1
Registered: ‎02-05-2013
Message 1 of 2 (123 Views)

AutoCAD crashes every minute

123 Views, 1 Replies
02-05-2013 05:45 PM

Hi,

 

I downloaded the free student version of AutoCAD 2013 with no problems with installation. The problem is the software crashes a minute in no matter what I do (saving, using tools, or just out of random). The error message I get is:

 

FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at eb6dad66h

 

This website has no info on this error whatsoever and Google returned zero results.

 

My only option was to redownload it. I uninstalled everything Autodesk related (programs, plugins, etc). Afterwards I deleted all traces from C:\programdata, C:\users\me\appdata\local and roaming, C:\program files and x64\common files, and the directories where I installed it. After that, I deleted keys from my registry relating to Autodesk and cleaned all temporary files. Then I rebooted.

 

Cleanly uninstalling, redownloading, and installing two more times still produced the same results: it just keeps crashing with the same error every minute. I even disabled my anti-virus and ran the program as an administrator.

 

Any help?

*Expert Elite*
Alfred.NESWADBA
Posts: 9,071
Registered: ‎06-29-2007
Message 2 of 2 (108 Views)

Re: AutoCAD crashes every minute

02-06-2013 12:43 AM in reply to: yekaterinos.boris98

Hi,

 

besides that you might install the servicepack for AutoCAD 2013 (from >>>here<<<) can you give us your system specs

  • operating system + sp
  • memory
  • processor
  • graphiccard
  • antivirus software and version
  • and services running on your system that are not usual

 

- alfred -

 

 

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Alfred NESWADBA
Ingenieur Studio HOLLAUS ... www.hollaus.at
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