Installation & Licensing

Installation & Licensing

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Distinguished Contributor
Jroper
Posts: 173
Registered: ‎09-09-2008
Message 1 of 2 (91 Views)

AutoCAD commands not working after install

91 Views, 1 Replies
01-15-2014 10:49 AM

Problem running AutoCAD 2013 or 2011 on a Lenovo W530 (Win7)

 

In AutoCAD 2013, when entering a command on the command line, it will not execute after hitting enter.  Ribbon buttons appear inoperable also.  Strangely, I can enter commands on the Dynamic Input cursor.  Most basic commands appear to work, like line.  But certain commands that require a dialog box, such as Xref, Plot or Properties pallette will crash AutoCAD.  The Layer command gave an unhandled exception because of a null value in the JIT debug.

 

It does seem to point to .NET install problem.  I have uninstalled and reinstalled .NET 4 Client and Extension without success.  I have not tried C++.  I would like to see if I can narrow it down to a single component because I've seen this problem before and I want to elimiate the source.  Any recommendations?

Product Support
david.lau
Posts: 1,489
Registered: ‎06-18-2008
Message 2 of 2 (69 Views)

Re: AutoCAD commands not working after install

01-16-2014 12:12 PM in reply to: Jroper

I would uninstall AutoCAD and reinstall it using a browser download.  You can download it from the Virtual Agent (#3) here:

 

http://upandready.typepad.com/up_and_ready/2013/01/quick-start-downloads.html

 

I would also re-install your video driver.  The instructions are noted here:

 

http://upandready.typepad.com/up_and_ready/2013/08/tip-reinstalling-a-video-driver.html

 

Typically, JIT errors are video driver related.

 

http://upandready.typepad.com/up_and_ready/2011/09/autocad-family-jit-just-in-time-debugging-errors....

 

 



David Lau
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