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autocad already installed

6 REPLIES 6
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Message 1 of 7
cohenroy8
31004 Views, 6 Replies

autocad already installed

Hey 

 

I fixed my computer and deleted AutoCAD 2013, but whene i install it again it says that AutoCAD 2013 already installed

and its not !!

 

what can i do? Smiley Indifferent

 

Please help me
Thanks

6 REPLIES 6
Message 2 of 7
avto
in reply to: cohenroy8

Hello and welcome to the forums.

 

There must be some AutoCAD 2013 related orphaned registry keys from the previous installation attempt.

 

Please check for the following registry keys and if you find them in registry, export them as .reg files for backup purposes and then delete them from your system registry.

 

HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B0000102000060BECB6AB
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B9040112000060BECB6AB
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B9040122000060BECB6AB

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B0000102000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B9040112000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B9040122000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0000-0102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0409-1102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0409-2102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AutoCAD 2013 - English

 

After this if you do not have ACAD 2013 installation media download ACAD 2013 installer from virtual agent.

1.Go to http://www.autodesk.com

2.At the bottom of the page, beneath Help and Support, click Customer Service.

3.Click the Ask button.

4.In the Virtual Agent window, click Downloading and Installation.

5.Click Software Download links.

6.Click "I need to redownload my product."

7.Click AutoCAD Products

8.Select the appropriate product and click the link to download.

 

To Install AutoCAD 2013 follow steps below:

1.Logon as an Administrator.

2.Empty your TEMP folder.  To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter.

3.Disable your Antivirus software.

4.Disable UAC for W8 and W7.

5.Install AutoCAD 2013.

 

Please let us know if this helps.

 

Regards,



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
Message 3 of 7
cohenroy8
in reply to: avto

thank you thank you thank you its work

you are the best 🙂

Message 4 of 7
onisatsugaisha
in reply to: avto

will the registries i need to remove be the same with autocad 2018?

Message 5 of 7

@onisatsugaisha 

 

Welcome to the Autodesk User's Community..

 

If you are saying that its listed as being installed but its not..   Then use Microsoft Fixit to remove it.

 

https://support.microsoft.com/en-us/help/17588/windows-fix-problems-that-block-programs-being-instal...

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Message 6 of 7
676xojiakbar1997
in reply to: avto

is it for only autocad2013?

 

Message 7 of 7
DarrenP
in reply to: 676xojiakbar1997

is what only for 2013?

DarrenP
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