Installation & Licensing

Installation & Licensing

Reply
New Member
cohenroy8
Posts: 2
Registered: ‎10-08-2013
Message 1 of 3 (2,050 Views)
Accepted Solution

autocad already installed

2050 Views, 2 Replies
10-08-2013 03:11 AM

Hey 

 

I fixed my computer and deleted AutoCAD 2013, but whene i install it again it says that AutoCAD 2013 already installed

and its not !!

 

what can i do? :smileyindifferent:

 

Please help me
Thanks

Hello and welcome to the forums.

 

There must be some AutoCAD 2013 related orphaned registry keys from the previous installation attempt.

 

Please check for the following registry keys and if you find them in registry, export them as .reg files for backup purposes and then delete them from your system registry.

 

HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B0000102000060BECB6AB
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B9040112000060BECB6AB
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B9040122000060BECB6AB

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B0000102000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B9040112000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B9040122000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0000-0102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0409-1102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0409-2102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AutoCAD 2013 - English

 

After this if you do not have ACAD 2013 installation media download ACAD 2013 installer from virtual agent.

1.Go to http://www.autodesk.com

2.At the bottom of the page, beneath Help and Support, click Customer Service.

3.Click the Ask button.

4.In the Virtual Agent window, click Downloading and Installation.

5.Click Software Download links.

6.Click "I need to redownload my product."

7.Click AutoCAD Products

8.Select the appropriate product and click the link to download.

 

To Install AutoCAD 2013 follow steps below:

1.Logon as an Administrator.

2.Empty your TEMP folder.  To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter.

3.Disable your Antivirus software.

4.Disable UAC for W8 and W7.

5.Install AutoCAD 2013.

 

Please let us know if this helps.

 

Regards,

Product Support
avto
Posts: 268
Registered: ‎10-07-2008
Message 2 of 3 (2,048 Views)

Re: autocad already installed

10-08-2013 03:26 AM in reply to: cohenroy8

Hello and welcome to the forums.

 

There must be some AutoCAD 2013 related orphaned registry keys from the previous installation attempt.

 

Please check for the following registry keys and if you find them in registry, export them as .reg files for backup purposes and then delete them from your system registry.

 

HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B0000102000060BECB6AB
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B9040112000060BECB6AB
HKEY_CLASSES_ROOT\Installer\Products\7D2F3875100B9040122000060BECB6AB

 

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B0000102000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B9040112000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\7D2F3875100B9040122000060BECB6AB
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0000-0102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0409-1102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5783F2D7-B001-0409-2102-0060B0CE6BBA}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AutoCAD 2013 - English

 

After this if you do not have ACAD 2013 installation media download ACAD 2013 installer from virtual agent.

1.Go to http://www.autodesk.com

2.At the bottom of the page, beneath Help and Support, click Customer Service.

3.Click the Ask button.

4.In the Virtual Agent window, click Downloading and Installation.

5.Click Software Download links.

6.Click "I need to redownload my product."

7.Click AutoCAD Products

8.Select the appropriate product and click the link to download.

 

To Install AutoCAD 2013 follow steps below:

1.Logon as an Administrator.

2.Empty your TEMP folder.  To open the TEMP folder, type %TEMP% in the address bar of Windows Explorer and hit Enter.

3.Disable your Antivirus software.

4.Disable UAC for W8 and W7.

5.Install AutoCAD 2013.

 

Please let us know if this helps.

 

Regards,



Avto Chachava
Autodesk Product Support
Autodesk, Inc.
New Member
cohenroy8
Posts: 2
Registered: ‎10-08-2013
Message 3 of 3 (2,041 Views)

Re: autocad already installed

10-08-2013 04:27 AM in reply to: avto

thank you thank you thank you its work

you are the best :-)

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.