Installation & Licensing

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New Member
glrarquitectos
Posts: 1
Registered: ‎04-19-2012
Message 1 of 8 (615 Views)

AutoCAD activation

615 Views, 7 Replies
04-19-2012 08:14 AM

Hello, I have an AutoCAD license that has been instaled in a pc.  I now want it on another computer, so I uninstaled and tryied to install it in the new computer but when doing it, a message pops up saying that i have reached the limit of times i can install the software.  It also automatically generates a differente Request Code from its original version.  Any ideas on how to fix this problem?

*Expert Elite*
TravisNave
Posts: 10,280
Registered: ‎01-14-2005
Message 2 of 8 (611 Views)

Re: AutoCAD activation

04-19-2012 09:12 AM in reply to: glrarquitectos

Request codes are always unique.  You will need to contact Autodesk Activations direct for a new activation code or use the License Transfer Utility to move the license from the old computer to the new one.

 

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > Stand-alone

Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and request code.

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
Community Manager
philip.s
Posts: 2,514
Registered: ‎09-27-2011
Message 3 of 8 (608 Views)

Re: AutoCAD activation

04-19-2012 09:23 AM in reply to: glrarquitectos

Hi Glrarquitectos,

 

To add to Travis' post, our Registration and Activation group is now available to Chat Online (if an agent is free) via the following link.

 

Request Registration and Activation Assistance - LINK



Philip Schmelzer
Member
cetin
Posts: 5
Registered: ‎12-04-2008
Message 4 of 8 (481 Views)

Re: AutoCAD activation

02-27-2013 04:03 AM in reply to: philip.s

Hi Philip,

 

Is there any problem ? Because online chat help winodws do not come.

 

cetin@sayisalgrafik.com.tr

 

Cetin

 

Community Manager
camilo.lemos
Posts: 1,063
Registered: ‎09-28-2011
Message 5 of 8 (475 Views)

Re: AutoCAD activation

02-27-2013 04:21 AM in reply to: cetin

Hi cetin,

 

Please follow this link, click on I Still Need Help and then on I Want to Talk to a Person. If one of our registration and activation agents are free you will be able to chat with them directly. If not, please wait a bit and refresh the page.

 

Thank you.



Camilo Lemos
Member
cetin
Posts: 5
Registered: ‎12-04-2008
Message 6 of 8 (471 Views)

Re: AutoCAD activation

02-27-2013 04:45 AM in reply to: camilo.lemos

Hi Camlio,

 

thanks a lot ofr reply . I can reach chat page also  modified this chat page

 

Çetin YILDIRIM

Product Manager

 

SAYISAL GRAFİK

Autodesk Authorized Distributor

www.sayisalgrafik.com.tr

 

Member
cetin
Posts: 5
Registered: ‎12-04-2008
Message 7 of 8 (413 Views)

Re: AutoCAD activation

03-05-2013 01:39 AM in reply to: camilo.lemos

Hi Camilo,

 

Is there  any  problem at chat page, you know?

Because lots of users ask me why any person do not active to chat.

 

 

Best Regardschat page problem

Community Manager
camilo.lemos
Posts: 1,063
Registered: ‎09-28-2011
Message 8 of 8 (410 Views)

Re: AutoCAD activation

03-05-2013 01:49 AM in reply to: cetin

Hi cetin,

 

Chat support is one of our customers' favorite means to have their activation issues resolved. Therefore, the volume of chats we receive everyday is quite substantial. There isn't a problem with the page, our agents are there 24/5 to provide support, but with an overwhelming preference for this channel, it's not always possible for us to help everyone simultaneously.

 

Best regards,



Camilo Lemos
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