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AutoCAD 2015 Network Error

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Message 1 of 3
themick07
428 Views, 2 Replies

AutoCAD 2015 Network Error

I recently signed up for the education liscense of AutoCad 2015 for my schools robotics team. I am having difficulty downloading it because the installer has network issues everytime. I retry the download but the same thing happens over and over again. Does anyone know of a way to fix it? I have an internet connection because I am posting this on the same computer. 

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Message 2 of 3
jessica.t
in reply to: themick07

Hi themick07 and welcome to the Autodesk Community!

 

To get the best download performance please take the following steps:

 

  • In the preferences or options area of your preferred browser, remove pop-up blockers and allow access to all *autodesk.com sites.
  • In the preferences or options area of your preferred browser, delete cookies, temporary internet files, and history.
  • Turn off your personal firewall or VPN, if you use one.
  • Disable UAC
  • Close and reopen your preferred browser.

Lastly, try re-downloading your software from our Virtual Agent. If the problem persists after that please respond to this post with further details. Thank you!



Jessica Thrasher
Message 3 of 3
themick07
in reply to: jessica.t

It must have been a temporary error. It's fixed now.

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