I'm trying to download and install AutoCAD 2014 and I continue to get this error message.
I've tried different download methods, I've cleaned out the temp folder, blocked cookies, and all the other suggestions I've read about.
Any help on this would be appreciated.
Solved! Go to Solution.
Solved by TravisNave. Go to Solution.
The problem is with your Trend Micro antivirus. Disable it and reinstall your Autodesk software. It should work.
http://esupport.trendmicro.com/solution/en-US/1096841.aspx
I disabled the antivirus software, restarted, cleaned out the temp folder, redownloaded AutoCAD and tried installing and ended up getting the same error message. 😞
Do you have Trend Micro? If so, you might check that link I posted to find more information on this known work-around.
If it does end up being the download itself, I would recommend that you try downloading your product using the virtual assistant by following the directions here:
http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...
Travis,
I don't have Trend Micro on this computer.
I tried downloading through the virtual assistant and then installing. I ended up with the same error message. 😞
Any other ideas?
Thanks,
Jenn