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Gdiael
Posts: 26
Registered: ‎06-09-2012
Message 1 of 11 (25,267 Views)
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Autocad 2014 do not start in windows 8.1

25267 Views, 10 Replies
10-24-2013 10:38 AM

I upgraded to windows 8.1 last night. Everything worked well, and had no errors during the update process, but when I try to open Autocad 2014 appears a fatal error during SplashScream, I have removed and reinstalled everything from autodesk (with service packs) and changed the dll according to the most recent hotfix, yet he keeps giving fatal error in SplashScream!

My PC is a Dell Inspiron 14z, i7 8gb

Sorry I did not placed here, but it was a annoying week for me.
I did a clean install of Windows 8, but the autocad remained the same, breaking during the splash screen (I was installing autocad after installing all the latest drives provided by Dell, that should be the correct procedure). After two days of pure desperation, I realize what was making autocad crash, it was the graphic card's drive. When I installed the latest version provided by AMD, autocad opened normally. As I was with a clean OS, I tried to upgrade to windows 8.1 again and that's it, everything is working normally.

Thank you all for the attention.
Sorry for my english, i'm from brazil.

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TravisNave
Posts: 10,499
Registered: ‎01-14-2005
Message 2 of 11 (25,262 Views)

Re: Autocad 2014 do not start in windows 8.1

10-24-2013 10:43 AM in reply to: Gdiael

Techically 8.1 is not yet a supported OS upgrade for the Autodesk products.  There may be additional incompatibilities that are not yet known. 

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DarrenP
Posts: 7,500
Registered: ‎09-13-2007
Message 3 of 11 (25,258 Views)

Re: Autocad 2014 do not start in windows 8.1

10-24-2013 10:51 AM in reply to: TravisNave

try rolling back to windows 8 if you can

 

Active Contributor
Gdiael
Posts: 26
Registered: ‎06-09-2012
Message 4 of 11 (24,527 Views)

Re: Autocad 2014 do not start in windows 8.1

10-31-2013 10:59 PM in reply to: Gdiael

Sorry I did not placed here, but it was a annoying week for me.
I did a clean install of Windows 8, but the autocad remained the same, breaking during the splash screen (I was installing autocad after installing all the latest drives provided by Dell, that should be the correct procedure). After two days of pure desperation, I realize what was making autocad crash, it was the graphic card's drive. When I installed the latest version provided by AMD, autocad opened normally. As I was with a clean OS, I tried to upgrade to windows 8.1 again and that's it, everything is working normally.

Thank you all for the attention.
Sorry for my english, i'm from brazil.

New Member
waldecyr
Posts: 1
Registered: ‎11-17-2013
Message 5 of 11 (20,386 Views)

Re: Autocad 2014 do not start in windows 8.1

11-17-2013 07:09 AM in reply to: Gdiael

Gdiael,

Poderia me dizer melhor o que fez para conseguir rodar o Autocad 2014 no Windows 8.1? Estou recebendo este erro fatal tmb. Onde faço a atualizacao do driver conforme falou?

Obrigado.

New Member
dns.arquitetura
Posts: 1
Registered: ‎02-02-2014
Message 6 of 11 (8,920 Views)

Re: Autocad 2014 do not start in windows 8.1

02-02-2014 09:57 AM in reply to: Gdiael

Oi, estou tendo o mesmo problema como faco pra resolver?

Active Contributor
Gdiael
Posts: 26
Registered: ‎06-09-2012
Message 7 of 11 (8,894 Views)

Re: Autocad 2014 do not start in windows 8.1

02-02-2014 01:52 PM in reply to: dns.arquitetura

Vejam bem, depende do seu pc. No meu caso o drive fornecido pela Dell para a minha placa de vídeo no windows 8.1 não era o mais recente e apresentava algumas instabilidades (não só no Autocad), por isso o meu Autocad não estava terminado de carregar e dava erro fatal durante a Splash screen (aquela tela temporária que aparece antes do autocad carregar completamente). Se o seu for da Dell com placa de vídeo da AMD, também pode ter sido isso, e na maioria das vezes problemas deste tipo envolvendo o Autocad são causados pela placa de vídeo de algum modo.

 

Se eu fosse vocês o que eu faria:

 

Primeiro instalaria todas as atualização para o Autocad 2014 disponíveis e depois verificaria se está funcionando.

Você baixá-las aqui: http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9240618

A maioria destas atualização foram lançadas depois que eu tive meu problema e pode ser que resolvam ele.

 

No caso de não resover, vocês podem tentar baixar a versão mais recente da placa de vídeo do seu PC no site do fornecedor.

Essa é mais complicada pois é necessário que você saiba qual a placa de vídeo que tem no seu PC.

Tente a primeira opção e me dê um retorno.

New Member
ovaishashmi
Posts: 1
Registered: ‎04-09-2014
Message 8 of 11 (4,712 Views)

Re: Autocad 2014 do not start in windows 8.1

04-09-2014 02:26 PM in reply to: TravisNave
hi I have just bought lenovo z510 laptop with windows 8.1 pro. When i was trying to install Acad 2014 it initialized first than one splash screen popped up and it crashed saying "an internet connection ir required to install a windows component, please connect to internet and re install" but I am already connected to internet that too of very high speed than why am i getting this message. screen shot of the splash screen is attached please help
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pendean
Posts: 22,999
Registered: ‎11-06-2003
Message 9 of 11 (4,707 Views)

Re: Autocad 2014 do not start in windows 8.1

04-09-2014 02:59 PM in reply to: Gdiael
Turn off your firewall and anti-virus.
Have IE open.
Ensure your windows log-in is as FULL ADMIN.
Do NOT install the software over the Internet, diwnload the entire +1Gig file then double-click on it.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
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pendean
Posts: 22,999
Registered: ‎11-06-2003
Message 10 of 11 (4,706 Views)

Re: Autocad 2014 do not start in windows 8.1

04-09-2014 02:59 PM in reply to: Gdiael
PS:2014 is not quite Win8.1 approved yet, hopefully soon
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
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