Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎04-03-2013
Message 1 of 2 (1,554 Views)

Autocad 2013 windows 7 64 bit fatal error message

1554 Views, 1 Replies
04-24-2013 01:44 PM

I am getting the message FATAL ERROR unhandled acsess violation READING 0x4962b980 EXCEPTION AT f9bfd87fh.


The message shows each time I start AutoCAD. I have gotten this message before as I were drawing, but then i restarted it and everything eas fine. Now I cant even start up. The messages change from each time I try to start up AutoCAD. 


I have tried:


-Hotfix for cloud


-Downloading servicepack(won't run)


I run windows 7 64 bit on a two year old Asus pc. 



*Expert Elite*
Posts: 10,588
Registered: ‎01-14-2005
Message 2 of 2 (1,522 Views)

Re: Autocad 2013 windows 7 64 bit fatal error message

04-25-2013 08:24 AM in reply to: dj_wienna

Typically these errors are due to .NET Framework corruption or a bad video card driver.


.NET Framework issues can be resolved using the .NET Framework Cleanup Tool. More information about this tool can be found at my discussion thread here:

Good Luck!

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!