Installation & Licensing

Installation & Licensing

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ehiskes
Posts: 1
Registered: ‎02-04-2013
Message 1 of 2 (191 Views)

Autocad 2013 will not install ... subscription wont work either

191 Views, 1 Replies
02-04-2013 11:18 AM

My installation took the seral number and product code OK, but it will never start ... it always gets hung up on a splash screen with the word  "initializing ....".   Tried reinstall, erase, reinstall  ad infinitum.   Bought subscription from Ideate in San Francisco, with the hope that I would get more technical support.  Nope .... autodesk does not even have a record of the subscription.   This may be the worst system for customer support I've ever seen.   I get a whole lot more support when I buy a $39 router from Netgear.

*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 2 of 2 (164 Views)

Re: Autocad 2013 will not install ... subscription wont work either

02-05-2013 11:46 AM in reply to: ehiskes

Post your installation log file here and maybe it'll help figure out the problem.

 

In the meantime, get a new reseller. 

 

http://usa.autodesk.com/adsk/servlet/ps/details?siteID=123112&catID=1078762&configID=1088201&partner...

Travis Nave Send TravisNave a Private Message                       Need help in your post? Mention me with @TravisNave
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