Installation & Licensing

Installation & Licensing

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Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 11 of 17 (472 Views)

Re: AutoCad 2013 student activation problem

04-04-2013 04:41 PM in reply to: tmertcosar

Hello Mert,

 

It appears that there is an issue with your account where the only workaround would be to create a new Education Community profile with a different email address. My apologies for the inconvenience and please feel free to let us know if you have any additional questions or concerns.



Philip Schmelzer
New Member
kcosic
Posts: 1
Registered: ‎04-15-2013
Message 12 of 17 (434 Views)

Re: AutoCad 2013 student activation problem

04-15-2013 08:29 AM in reply to: philip.s

Hi!

 

I have same problem, when I tried to use the serial number to register it says "The serial number you entered is not valid. Try again.".

 

Please help!

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 13 of 17 (414 Views)

Re: AutoCad 2013 student activation problem

04-15-2013 11:50 AM in reply to: kcosic

Hello Karlo,

 

There is also an issue with your account preventing the license info form functioning properly, of which the suggested workaround is to create a new Education Community profile with a different email address.



Philip Schmelzer
New Member
smitchen
Posts: 1
Registered: ‎04-25-2013
Message 14 of 17 (380 Views)

Re: AutoCad 2013 student activation problem

04-25-2013 12:28 PM in reply to: st10000226

I am having the exact same problem. "The serial number you entered is not valid. Try again. (1)"  Please help as we are trying to install on our new computers.

 

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 15 of 17 (373 Views)

Re: AutoCad 2013 student activation problem

04-25-2013 03:23 PM in reply to: smitchen

Hello Sean,

 

Did you receive this license from the Education Community? If so the workaround would be to create a new account and obtain a new license, however I wanted to note that the free licenses are for personal use and should not be installed on lab machines.

 

If you didn't receive this license from the Education Community, can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number so that I can troubleshoot accordingly.



Philip Schmelzer
New Member
ja1113
Posts: 1
Registered: ‎08-29-2013
Message 16 of 17 (275 Views)

Re: AutoCad 2013 student activation problem

08-29-2013 09:29 AM in reply to: st10000226

Hello!

I've got some problem with the software activation, or I'm not sure that is activated now or not.

 

So, I have downloaded & installed both the AutoCAD 2013 and Inventor Professional 2013 student-version. After installing, I started the softwares, and I wanted to follow the following activation proccess: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17971157&linkID=9240617

 

But after Step 1, when I accepted the agreement, a little window came up which said 'Licence veryfing...', or something like this. Then once this window said 'Licence verified', and the softwares have been loaded.

Does it mean it is activated, or how shall I activate these products? I tried to register them at the http://registeronce.autodesk.com site, but when I enter the serial number (which I can see on the software download's site), it says, 'The serial code you entered is invalid. Try again. (Code 2)'.

Thank you for your help in advance!

Community Manager
philip.s
Posts: 2,511
Registered: ‎09-27-2011
Message 17 of 17 (265 Views)

Re: AutoCad 2013 student activation problem

08-30-2013 03:14 PM in reply to: ja1113

Hello Attila!

 

What happens when you open the software? Does it go through the checking license screen again? What happens after that?



Philip Schmelzer
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