I am using AutoCad 2013 Student version. After installing, entering the correct serial number and key, when it comes to the activation part,nothing just happen! I just see an empty window.
I reinstalled it couple of times and tried to use the 30 days trial version to spot the problem but same thing just happens. Any idea how to solve this?
Hi st10000226:
I checked our record and the registered serial number we have on record's for Autodesk Showcase , Autodesk SketchBook Designer and Autodesk 3DS Max Design. Should you require registration assistance, you may contact our Registration and Activation team through thsi link:http://usa.autodesk.com/adsk/servlet/pc/item?id=18424632&siteID=123112
Have a nice day!
Best Regards,
Thank you for your reply. To use this link, I got to have a request code. However, I don’t reach that stage to see the activation request code. The screen freezes before it shows anything not even the request code. All I got are the serial number and key.
Hi!
Have you solved this problem? My Autodesk MEP 2013 has the same issue. When I start program I have window of MEP and this licence window, then I see an information that insoluble problem has occured and main window of program disappears.
Mariusz
I dunno if u got the same problem or not.. but mt problem is solved through the following link:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617
Simply uninstall internet expolrer 9.. will take u back to 8 and it should work probably
Thank you for response and help!!! I had IE7 so I downloaded IE8 which requires ServicePack3 fo Win XP. After installing both of them MEP finally works and licence window has content instead of blank page. I have never thought that I will have problem with IE in standalone application 😉 Thanks once again!!!
Hi, I registered for the student version and it provided me with a Serial number.
However, when I tried to use the serial number to register it says "The serial number you entered is not valid".
Hi alex_do,
I was able to pull up your Serial Number using the email address on file. I sent you a Private Message (small envelope beside your profile name) with the Serial Number. Please double check if that is the correct one?
Upon reply, please also include the Request Code.
when I tried to use the serial number to register it says "The serial number you entered is not valid". I have same problem with alex , please help me soon as you can
Hello Mert,
It appears that there is an issue with your account where the only workaround would be to create a new Education Community profile with a different email address. My apologies for the inconvenience and please feel free to let us know if you have any additional questions or concerns.
Hi!
I have same problem, when I tried to use the serial number to register it says "The serial number you entered is not valid. Try again.".
Please help!
Hello Karlo,
There is also an issue with your account preventing the license info form functioning properly, of which the suggested workaround is to create a new Education Community profile with a different email address.
I am having the exact same problem. "The serial number you entered is not valid. Try again. (1)" Please help as we are trying to install on our new computers.
Hello Sean,
Did you receive this license from the Education Community? If so the workaround would be to create a new account and obtain a new license, however I wanted to note that the free licenses are for personal use and should not be installed on lab machines.
If you didn't receive this license from the Education Community, can you please send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with your serial number so that I can troubleshoot accordingly.
Hello!
I've got some problem with the software activation, or I'm not sure that is activated now or not.
So, I have downloaded & installed both the AutoCAD 2013 and Inventor Professional 2013 student-version. After installing, I started the softwares, and I wanted to follow the following activation proccess: http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=17971157&linkID=9240617
But after Step 1, when I accepted the agreement, a little window came up which said 'Licence veryfing...', or something like this. Then once this window said 'Licence verified', and the softwares have been loaded.
Does it mean it is activated, or how shall I activate these products? I tried to register them at the http://registeronce.autodesk.com site, but when I enter the serial number (which I can see on the software download's site), it says, 'The serial code you entered is invalid. Try again. (Code 2)'.
Thank you for your help in advance!
Hello Attila!
What happens when you open the software? Does it go through the checking license screen again? What happens after that?
Student licenses are for 3-yr period.
The 2013 student licenses have expired.
I recommend that you learn the latest release of the software.
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