Installation & Licensing

Installation & Licensing

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tsharky87
Posts: 2
Registered: ‎02-07-2012
Message 1 of 4 (577 Views)
Accepted Solution

AutoCAD 2012 hangs during installation

577 Views, 3 Replies
02-07-2012 05:47 PM

I downloaded the student version of AutoCAD 2012 English for Windows 64-bit and extracted to C:\Autodesk as suggested. When I ran through the setup, I answered all of the questions and entered my newly appointed product key and serial number. It accepted it and started installing. The installer got as far as the initial installation of .NET and then just hung there forever. On the bottom it said "13 of 14", I believe, and the overall progress bar at the top had barely moved. I actually left it on all day to see if it would continue slowly. It didn't, and after around 10 hours it was still stalled at the same spot. I restarted the computer and tried again, several times. Every time since the first time it hangs much earlier in the installation, before answering any questions.

 

My suspicion is that the installer is somehow negatively interacting with my antivirus software, Avast Free ver 6.0.1367. The reason for this suspicion is my CPU usage shoots up while it's hung and it's AvastSvc.exe chewing up about 50% of the CPU. As a workaround I tried to disable Avast's Real-Time Shield before starting the installer, but this didn't change anything.

 

Does anyone know what the problem might be?

So as it turns out I figured out the problem. Avast has this new feature that automatically runs everything in a Sandbox environment to save you from malware installers. I don't really need that feature anyway, so I disabled the AutoSandbox feature in Avast. I restarted and ran the .NET repair and it was fixed.
New Member
tsharky87
Posts: 2
Registered: ‎02-07-2012
Message 2 of 4 (552 Views)

Re: AutoCAD 2012 hangs during installation

02-08-2012 07:54 AM in reply to: tsharky87
So as it turns out I figured out the problem. Avast has this new feature that automatically runs everything in a Sandbox environment to save you from malware installers. I don't really need that feature anyway, so I disabled the AutoSandbox feature in Avast. I restarted and ran the .NET repair and it was fixed.
New Member
shrutinaturally
Posts: 1
Registered: ‎03-08-2012
Message 3 of 4 (308 Views)

Re: AutoCAD 2012 hangs during installation

12-09-2012 05:14 PM in reply to: tsharky87

hello.

can you please help me fix a similar problem but in revit? i run the entire setup successfully and enter the keys.... but the overall progress comes till 1/4  remaining and gets stuck there!i left it like that for 7 hours and still no progress. what shud i do?(i dont have any softwares like u mentioned but i hav norton something that i am not really familiar with...which also gives me a message of high memory usage.......

thank you.

Active Member
_AdamN_
Posts: 10
Registered: ‎09-19-2011
Message 4 of 4 (305 Views)

Re: AutoCAD 2012 hangs during installation

12-09-2012 05:33 PM in reply to: tsharky87

Do you have a active internet connection?  The Revit installer will look to download files during he install depending on families and templates selected I beleive...

 

This can take a while depending on you internet connection.  Can you verify at what step the install hangs.

 

 

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KarelCAD Application Support Specialist
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