Installation & Licensing

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Member
SBMtmiller
Posts: 5
Registered: ‎03-04-2013
Message 1 of 5 (564 Views)

AutoCAD 2012 Failed Install (Installer Stopped Prematurely)

564 Views, 4 Replies
03-04-2013 02:48 PM

AutoCAD 2012 x86 install using the extracted files. The install launches fine, I enter the license / serial number info. The install fails during the pre-req's. I've traced it to the Microsoft Visual C++ 2005 Redistributable.  When I try to install this manually from C:\Autodesk\AutoCAD_2012_Multilingual_WIN_32bit\3rdParty\x86\VCRedist\2005, I get an error: "Installer Stopped Prematurely." Followed by: "Error 1719. The Windows Installer Service could not be accessed."

 

Has anyone had this issue with XP machines? It is happening on a good number of machines at our location, but not all. 

 

  

Member
SBMtmiller
Posts: 5
Registered: ‎03-04-2013
Message 2 of 5 (530 Views)

Re: AutoCAD 2012 Failed Install

03-05-2013 08:45 AM in reply to: SBMtmiller

This particular issue was resolved by removing WindowsXP-KB942288-v3-x86.exe and doing a MSIEXEC /UNREG then MSIEXEC /REGSERVER. \

 

There is now another machine where the AutoCAD 2012 install is just failing half-way through the install. 

Product Support
emily.xu
Posts: 463
Registered: ‎03-29-2010
Message 3 of 5 (490 Views)

Re: AutoCAD 2012 Failed Install (Installer Stopped Prematurely)

03-07-2013 08:22 PM in reply to: SBMtmiller

Can you post the installation log file here? You can find it under the folder %temp%.




Emily Xu
Member
SBMtmiller
Posts: 5
Registered: ‎03-04-2013
Message 4 of 5 (470 Views)

Re: AutoCAD 2012 Failed Install (Installer Stopped Prematurely)

03-08-2013 06:17 AM in reply to: emily.xu

Log File

Product Support
emily.xu
Posts: 463
Registered: ‎03-29-2010
Message 5 of 5 (441 Views)

Re: AutoCAD 2012 Failed Install (Installer Stopped Prematurely)

03-10-2013 09:02 PM in reply to: SBMtmiller

Thank you for the update and upload the log file.

From the file,it failed at Autocad 2012 installation with 1603 error code. For 1603 is a general code,normally related to the user rights, and many things can cause such type of error. so I give you the followint suggestions:

 

1  Please use another user with local admin rights to login your system and install. I recommend the system default user 'Administrator'.

2  Please turn off the anti-virus and firewall.

3  Make sure your installation media is correct. Check if you can install without any problem on another machine using the same media.

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Emily Xu
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