Installation & Licensing

Installation & Licensing

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Active Member
VincentOwens4369
Posts: 9
Registered: ‎04-06-2011
Message 11 of 23 (10,200 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-06-2011 09:37 AM in reply to: hashim.mundol

Here is the installation log.

 

About the copy source and install from local, I've already done that as well as create a deployment and neither worked.

Active Member
VincentOwens4369
Posts: 9
Registered: ‎04-06-2011
Message 12 of 23 (10,149 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-13-2011 09:44 AM in reply to: VincentOwens4369

Has there been any kind of resolution for this error "1603" problem.  If it helps, I have tried installing straight from DVD, from deployment, and from DVD copy to local drive and still receive the error each time.  Each time a window pops up saying that DirectX needs to be installed.  I have installed/updated DirectX before attempting to install and still get the same error.

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 13 of 23 (10,149 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-13-2011 10:00 AM in reply to: VincentOwens4369

Please try the installation in diagnostics mode

http://usa.autodesk.com/getdoc/id=TS75218

 

if it fails, please post the verbose log from temp folder

http://support.microsoft.com/kb/223300

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Active Member
VincentOwens4369
Posts: 9
Registered: ‎04-06-2011
Message 14 of 23 (10,149 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-13-2011 11:37 AM in reply to: hashim.mundol

I changed the system to diagnostics startup and enabled the logging key.  Here are the files from the failed install that I attempted.  Hopefully you or somebody will be able to figure it out.

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 15 of 23 (10,134 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-14-2011 06:25 AM in reply to: VincentOwens4369

This is the actual error in the log

 

Error :: Please install DirectX before installing AutoCAD 2012 - English.

 

Please try to run the directx setup manually from the DVD/the downloaded content.

Eg:-

Media\3rdParty\DirectX\DXSETUP.exe

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Hashim Mundol
Autodesk Product Support
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Active Member
VincentOwens4369
Posts: 9
Registered: ‎04-06-2011
Message 16 of 23 (10,131 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-14-2011 08:02 AM in reply to: VincentOwens4369

I have installed/updated DirectX for the three different installs I have attempted. (DVD, Copy DVD to HDD, and Deployment)

 

I still get the same error each time.

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 17 of 23 (10,130 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-14-2011 08:11 AM in reply to: VincentOwens4369

If the manual directx setup was successfull you could try to disable this in the setup.ini (you will need the local disk copy of DVD)

 

Find the following line in setup.ini (root of Media)

PREREQUISITE=IE;SSE2;DOTNET20;DOTNET4;DOTNET4LANG;VCREDIST2008SP1X86;VCREDIST2008SP1X64;DIRECTX;FaroSDK;MSXML6;WMF95X64;CM2012;CMILB2012;SNAP_PRE

 

replace it with

 

PREREQUISITE=IE;SSE2;DOTNET20;DOTNET4;DOTNET4LANG;VCREDIST2008SP1X86;VCREDIST2008SP1X64;FaroSDK;MSXML6;WMF95X64;CM2012;CMILB2012;SNAP_PRE

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Active Member
VincentOwens4369
Posts: 9
Registered: ‎04-06-2011
Message 18 of 23 (10,127 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-14-2011 09:07 AM in reply to: hashim.mundol

When I removed DirectX from the PREREQUISITE line in the setup.ini file, it still gave me the same error.  When I had said before that I updated DirectX, I was only using the update included in the 3rd party folder on the install disc itself.  I have since went to Microsoft to download an updated version of DirectX End-User runtime redistributable, installed it and updated it.  AutoCAD 2012 has now finished its portion of the install and moving onto the other components to be installed.

 

My conclusion is that the DirectX files on the AutoCAD 2012 install disc are incomplete and do not contain all necessary files.

 

Thanks for your help.

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 19 of 23 (10,127 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

04-14-2011 09:12 AM in reply to: VincentOwens4369

thanks for sharing the result. basically they are not the same files(we have some additional dlls with our directx), so I assume your original directx installation with the OS was corrupt, so MS version fixed it. once it was fixed Autocad installation went through.. (just a theory, i will investigate further)

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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

Product Support
hashim.mundol
Posts: 1,459
Registered: ‎05-21-2010
Message 20 of 23 (9,412 Views)

Re: AutoCad 2011 Installation Error = 1603 and 1619

07-15-2011 02:13 AM in reply to: hashim.mundol

If you get similar errors with Directx installation in the log, please try the following

 

 

Install the directx from the Autocad 2011 Media

setup file would be in

 

2011 Media\Support\Directx\DXsetup.exe


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Hashim Mundol
Autodesk Product Support
Autodesk, Inc.

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