Installation & Licensing

Installation & Licensing

Reply
New Member
michael.mooty
Posts: 1
Registered: ‎07-08-2013
Message 1 of 2 (385 Views)
Accepted Solution

AutoCAD 2010 Startup Issue

385 Views, 1 Replies
07-08-2013 11:17 AM

When I start AutoCAD, it runs through the splash screen, and briefly shows me the AutoCAD program before crashing. I nosed around this site and found my error log, which shows the issue is with two files, AdlmIntLicense.cpp and AdlmIntNWFBLicense.cpp. I have tried the ideas already posted on the Autodesk Knowledge Base, including reinstalling, checking a registry key value, and repairing my .NET Framework.

 

Below you will find the error log in question:

 

5272 2013/07/08 13:41:32 Reason=Fatal error
5272 2013/07/08 13:41:32 ComputerName=W72C-CNU2024SWW
5272 2013/07/08 13:41:32 OS=5.1.2600.Service Pack 3
5272 2013/07/08 13:41:32 File=AdlmIntLicense.cpp,Line=851
5272 2013/07/08 13:41:32 VendorID=10 [CASCADE]
5272 2013/07/08 13:41:32 VendorError=6 [Error reading decrypted information]


5272 2013/07/08 13:41:32 Reason=Fatal error
5272 2013/07/08 13:41:32 ComputerName=W72C-CNU2024SWW
5272 2013/07/08 13:41:32 OS=5.1.2600.Service Pack 3
5272 2013/07/08 13:41:32 File=AdlmIntLicense.cpp,Line=852
5272 2013/07/08 13:41:32 AdlmIntError=2 [Failed: Internal programming error]


5272 2013/07/08 13:41:32 Reason=Fatal error
5272 2013/07/08 13:41:32 ComputerName=W72C-CNU2024SWW
5272 2013/07/08 13:41:32 OS=5.1.2600.Service Pack 3
5272 2013/07/08 13:41:32 File=AdlmIntNWFBLicense.cpp,Line=647
5272 2013/07/08 13:41:32 AdlmIntError=2 [Failed: Internal programming error]


416 2013/07/08 13:41:37 Reason=Fatal error
416 2013/07/08 13:41:37 ComputerName=W72C-CNU2024SWW
416 2013/07/08 13:41:37 OS=5.1.2600.Service Pack 3
416 2013/07/08 13:41:37 File=AdlmIntLicense.cpp,Line=851
416 2013/07/08 13:41:37 VendorID=10 [CASCADE]
416 2013/07/08 13:41:37 VendorError=6 [Error reading decrypted information]


416 2013/07/08 13:41:37 Reason=Fatal error
416 2013/07/08 13:41:37 ComputerName=W72C-CNU2024SWW
416 2013/07/08 13:41:37 OS=5.1.2600.Service Pack 3
416 2013/07/08 13:41:37 File=AdlmIntLicense.cpp,Line=852
416 2013/07/08 13:41:37 AdlmIntError=2 [Failed: Internal programming error]


416 2013/07/08 13:41:37 Reason=Fatal error
416 2013/07/08 13:41:37 ComputerName=W72C-CNU2024SWW
416 2013/07/08 13:41:37 OS=5.1.2600.Service Pack 3
416 2013/07/08 13:41:37 File=AdlmIntNWFBLicense.cpp,Line=647
416 2013/07/08 13:41:37 AdlmIntError=2 [Failed: Internal programming error]

Valued Contributor
m.latz
Posts: 57
Registered: ‎10-28-2007
Message 2 of 2 (358 Views)

Re: AutoCAD 2010 Startup Issue

07-10-2013 02:30 PM in reply to: michael.mooty

This could be a problem of a broken "CascadeInfo.cas" file.

 

You can find the file in:

 

Windows XP in "C:\Documents and Settings\All Users\Application Data\Autodesk\ADLM"

 

Windows 7 in "C:\ProgramData\Autodesk\ADLM

 

delete the file and AutoCAD should start again.

 

regards

 

Markus

Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.