Installation & Licensing

Installation & Licensing

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Member
Andy197555
Posts: 3
Registered: ‎09-16-2013
Message 1 of 7 (219 Views)

Autocad 2009 LT License Not Valid

219 Views, 6 Replies
12-04-2013 03:00 AM

My name is Neil from Lafarge Tarmac IT and my customer is Andrew Hollinrake (this is his Autodesk ID I am posting from)

 

I am trying to activate Autocad 2009 LT for one of our users via a broadband line however the license is being returned as not valid despite the fact we have the boxed product with the serials infront of us.

 

I dont want to put our license details on the internet for obvious reasons

 

Please can someone assist in this issue.

 

Please either respond through this forum thread or via Neil.Bull@lafargetarmac.com

 

Thanks

 

autocad.PNG

 

*Expert Elite*
pendean
Posts: 23,600
Registered: ‎11-06-2003
Message 2 of 7 (212 Views)

Re: Autocad 2009 LT License Not Valid

12-04-2013 03:09 AM in reply to: Andy197555
Where did you purchase your LT copies from?
Typically your type of issue surfaces when your license number was used to buy upgrades ( rendering your product invalid).
Having the product box means nothing after that.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
Member
Andy197555
Posts: 3
Registered: ‎09-16-2013
Message 3 of 7 (209 Views)

Re: Autocad 2009 LT License Not Valid

12-04-2013 03:21 AM in reply to: pendean

This is the only license we've purchased for this user, he has never had any older versions of Autocad.

Do Autodesk not have any direct support phone numbers or email addresses we can speak or send to?

 

Regards

Alumni
t_gaisf
Posts: 74
Registered: ‎10-03-2013
Message 4 of 7 (201 Views)

Re: Autocad 2009 LT License Not Valid

12-04-2013 03:38 AM in reply to: Andy197555

Hi Neil, 

 

Please send me a PM (click on t_gaisf profile name and then Send this User a Private Message) with your Serial Number, the request code and confirm the registered company name

 

or contact our licence assistance team for direct support.



Franz Gaisbauer

Member
Andy197555
Posts: 3
Registered: ‎09-16-2013
Message 5 of 7 (165 Views)

Re: Autocad 2009 LT License Not Valid

12-06-2013 04:54 AM in reply to: t_gaisf

Hi 

 

When the AutoCad was first installed it was registered to Tarmac (Anglo American), we are now LafargeTarmac but it is still installed in the same PC.

 

Serial number is xxx-xxxxxxxxxxxxxxx

 

Product Key 057A1

 

Request Code xxxxxxxxxxxxxxxxxxxxxxxxx

 

Regards Andy197555

 

Community Manager
camilo.lemos
Posts: 1,223
Registered: ‎09-28-2011
Message 6 of 7 (157 Views)

Re: Autocad 2009 LT License Not Valid

12-06-2013 05:15 AM in reply to: Andy197555

Hi Neil, Andrew,

 

I've edited your post and removed the sensitive information from it. For future reference, please do not post sensitive information on our or other public forums. If you need to send us your serial number, please do so using the Private Messaging system as t_gaisf mentioned on his post (more info on this can be found on this link).

 

I've sent you an activation code via PM, please click on the envelope icon at he top of the screen to read my Private Message to you.

 

Best regards,



Camilo Lemos
New Member
rock321
Posts: 1
Registered: ‎04-15-2014
Message 7 of 7 (84 Views)

Re: Autocad 2009 LT License Not Valid

04-15-2014 01:43 AM in reply to: Andy197555

My name is Saiful from Admiral It System and my customer is Mior (this is his Autodesk ID I am posting from)

 

I am trying to activate Autocad 2009 LT for one of our users via a Wireless line however the license is being returned as not valid despite the fact we have the boxed product with the serials infront of us.

 

I dont want to put our license details on the internet for obvious reasons

 

Please can someone assist in this issue.

 

Please either respond through this forum thread or via Saiful@admiral.net.my

 

Thanks

 

autocad.PNG

 

My problem is same with Mr.Neil from Lafarge Tarmac IT 

 

 

 

 

 

 

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