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Authorization window is blank

28 REPLIES 28
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Message 1 of 29
asherwa
17526 Views, 28 Replies

Authorization window is blank

I have got the same problem -Register today form is blank and shows only two radio buttons- I m useing 3dmax 9 on windows 7 home premium.

and i used these settings. but it is not working.

"Solution:
http://usa.autodesk.com/adsk/servlet/ps/item?siteID=123112&id=6404339&linkID=2475323

This issue can occur if Active Scripting is disabled for the My Computer zone.

To enable Active Scripting

On the Windows (Start) menu, click Run.
In the Open dialog box, enter REGEDIT and click OK
In the Registry Editor, find the following subkey:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0


Double-click the 1400 value.
In the Edit String dialog box, under the Value data field, enter 0.
Find the following subkey:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\0


Double-click the 1400 value.
In the Edit String dialog box, under the Value data field, enter 0."



i have attached the Register today blank form pic

Please someone help
.

28 REPLIES 28
Message 21 of 29

Hi nayandeepak551,

 

Do Private Message me your Serial Number so we can check further on our end.



Joane Bonghanoy
Message 22 of 29
abdulbiye03
in reply to: asherwa

Cheeers!! Really workedSmiley Very Happy

Message 23 of 29
TravisNave
in reply to: asherwa

Please do not post personal data here in the public forum.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 24 of 29
DupondD
in reply to: asherwa

Good evening,

 

I am trying to activate my autodesk account, however I got a blank (not loading) screen.

Is there any easy way to fix it please?

It has been about 3 hours I am trying to activate my software (3DSmax) without success and it is a bit discouraging.

Thank you in advance for your help.

Message 25 of 29
s3304885
in reply to: asherwa

I have just tried to register autocad 2014 which I downloaded, but the autodesk registration box comes up blank, nothing at all and the whole process freezes.  I have checked for the L file and it isnt there.

 

Very disappointed as had no difficulty with the older version, please help

Message 26 of 29
jessica.t
in reply to: s3304885

Hi Ian and welcome to the Autodesk Discussion Forums!

 

Have you tried this working solution?

 

I apologize for your troubles but I hope that helps!

 

Be sure to let us know how it goes, thank you!



Jessica Thrasher
Message 27 of 29
s3304885
in reply to: jessica.t

No, have tried all those solutions, for gods sake what does it take to get
someone to call me and actually help!!!!!!*
Message 28 of 29
TravisNave
in reply to: s3304885

It takes a paid phone support contract with your local VAR. This is a peer
community.


Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



My Expert Contributions to the
Autodesk Forums:
FLEXnet License Admin | MSI Cleanup Utility | .NET Framework Cleanup Tool | IPv6 NLM Fix | adskflex.opt Options File | Combine .LIC Files
Message 29 of 29
karl.hosking
in reply to: karan9delhi

Thanks for that registry edit tip. I too just found this problem with a new install of Inventor 2017.

 

After following all the steps under the below article, the problem still occurred;

 - https://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/Error-...

 

With the problem still occurring, a little more searching finally found this thread. I followed the regedit step, found the "L" zone regkey, backed it up & deleted it. Restarted the system, started Inventor, and now the licensing is working as expected and is no longer blank. 

 

So to re-affirm, deleting the regkey (it's not an L, but a strange looking font) fixes a blank licensing screen;

 

Locate, backup & delete; HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\L

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