Installation & Licensing

Installation & Licensing

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Contributor
badrinath
Posts: 11
Registered: ‎04-16-2013
Message 1 of 22 (178 Views)

Autdesk Education Master Suite 2013 issuing license

178 Views, 21 Replies
06-05-2013 08:53 AM

Single license file License Manager service as a single-server-model.

 

Checking license takes approximately 5 min in one site and some sites it takes 8 mins & issues the license

 

Pl. find the below detailed scenario

 

Server Specs: Windows server 2008 R2, 64 Bit OS,32 GB

 

Product is Education master suite 2013  licenses & the server configuration is through single server

 

The license server is in different sub net , but the connecting between the sever and the client is good , we tried pinging – this is fine and response is good

 

tried telnet - it is communicating to the ports 2080  & other recommended ports.

 

we have set the environmental variables FLEXLM_TIMEOUT to 100000000 & also ADSKFLEX_LICENSE_FILE pointing to the server

 

After all the above setting it takes 5 min in one site and some sites it takes 8 mins.

 

please adive any solution will be greatful to you.

*Expert Elite*
TravisNave
Posts: 10,348
Registered: ‎01-14-2005
Message 2 of 22 (175 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 08:57 AM in reply to: badrinath

Welcome to the Autodesk peer support forum!

 

Does it actually sit there and prompt that it is checking for the license? 

 

Your timeout variable seems a little high, but ultimately shouldn't matter. 

Contributor
badrinath
Posts: 11
Registered: ‎04-16-2013
Message 3 of 22 (168 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 09:06 AM in reply to: TravisNave

thanks for your response , yes it load the software and then sits on for 5 min + given the messege checking license

 

after this it issues the license.

 

 

please advice

*Expert Elite*
TravisNave
Posts: 10,348
Registered: ‎01-14-2005
Message 4 of 22 (163 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 09:09 AM in reply to: badrinath

And every product in the Suite does this or just one of the products?

Contributor
badrinath
Posts: 11
Registered: ‎04-16-2013
Message 5 of 22 (161 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 09:11 AM in reply to: badrinath

every product does the same thing

*Expert Elite*
TravisNave
Posts: 10,348
Registered: ‎01-14-2005
Message 6 of 22 (151 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 09:22 AM in reply to: badrinath

If you borrow a license, does it open immediately?

Contributor
badrinath
Posts: 11
Registered: ‎04-16-2013
Message 7 of 22 (148 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 09:25 AM in reply to: TravisNave
yes , it does open quickly when the license is borrowed

also is found out the below:
When I borrowed the license it works well for that windows user A , once we log-off A & log-on with the different user- B in the same desktop , it is again checking for license and works will only if you borrow being this user-B.
Is this how it works or anything can be done to borrow so it works for all the users with One borrow
*Expert Elite*
TravisNave
Posts: 10,348
Registered: ‎01-14-2005
Message 8 of 22 (136 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 09:33 AM in reply to: badrinath

No, that is by design.  Borrow is dependent on the user. 

Contributor
badrinath
Posts: 11
Registered: ‎04-16-2013
Message 9 of 22 (134 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 09:35 AM in reply to: TravisNave
thanks , pl advice on the license delay issue
waitiing for response
*Expert Elite*
TravisNave
Posts: 10,348
Registered: ‎01-14-2005
Message 10 of 22 (114 Views)

Re: Autdesk Education Master Suite 2013 issuing license

06-05-2013 10:10 AM in reply to: badrinath

Hmmm...  Is the Autodesk License Service started on the client before the application opens?  If not, try starting it manually then launch. 

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