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Hello
(Part 1)
I have been charged with implementing Application Manager in our environment, for better or worse it is considered to be the best way to ensure that the 7 major Autodesk products installed in various configuratoins on our 200+ machines up to date. As such I have been performing tests using a pair of virtual machines running Windows 7 Enterprise SP1 on a Windows 8.1 host. Both machines have been running Application Manager 4.0.69.0.
This morning I attempted to resume my testing but received the following message from both machines, stating that the version had been retired.
There doesn't seem to be a way to check for an upgrade manually. Previously Application manager has automatically upgraded, for example from version 3, with no issues.
Surprised, I installed Application Manager 4 on my Windows 8.1 machine. Once started, it prompts for an update and seems to do it successfully (I have no autodesk products on my machine). I have since tested on several other Windows 8.1 and Windows 7 machines with the same results, the Windows 7 machines never prompt for updates. Other than the IT machines which run Windows 8 solely for compatibility with Windows 2012 R2 servers, all machines run Windows 7 and will require updates in the future.
Fortunately Application Manager is not rolled out yet or we might have a mess on our hands!
I'm also concerned that the update appears to have been released without the release notes being added to the Help section, or a download for the new version being available (I can only find a download for version 3!). I can't update these machines and get on with testing Application Manager now.
(Part 2)
Regarding the general method of ditributing updates to machines, I have been managing updates via the Autodesk Account portal. This has an option to 'ignore' updates, which I believed would stop an update from being available to machines. This doesn't seem to be the case.
Could someone please explain the function of the 'ignore' button in the portal, or should I just ignore the ignore button and manage distribution of updates using access control?
Many thanks
Matt
Solved! Go to Solution.