Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎12-04-2012
Message 1 of 4 (1,707 Views)

Alias - "You do not have a user_data directory"

1707 Views, 3 Replies
12-04-2012 02:47 AM



why dosen't work ... alias?


I have a serial number....but dosen't work ㅜ_______________________________________________ㅜ


please help me~!!

Product Support
Posts: 1,511
Registered: ‎06-18-2008
Message 2 of 4 (1,677 Views)

Re: Alias - "You do not have a user_data directory"

12-05-2012 07:24 AM in reply to: nahaha2013

Make sure that you have set your permissions to 'Everyone" to the followign folder.








Alias will create files/folders here and should be created upon first launch.




The ALIAS_WORKENV overrides this location from the default to a custom path.  Again, you need to make sure that you have permissions to that path.


Personally, I would just delete the ALIAS_WORKENV as a test if you have set it.




David Lau
New Member
Posts: 1
Registered: ‎05-10-2013
Message 3 of 4 (1,446 Views)

Re: Alias - "You do not have a user_data directory"

05-10-2013 05:36 AM in reply to: david.lau

Great! Works in Mac too

New Member
Posts: 1
Registered: ‎12-20-2013
Message 4 of 4 (928 Views)

Re: Alias - "You do not have a user_data directory"

12-27-2013 05:52 AM in reply to: nahaha2013


I tried above instruction before and it worked on my computure...


BUT, I've recently re-installed my computure and all the programs..

this time, Alias is not working as the same reasone (you do not have a user_data directory:smileyhappy:

Does anyone knows other solution??

or shall I use window 7 instead?


my computuer:

window 8 64bit

intel i7_4700MQ


750GB 5400rpm SATA






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