Installation & Licensing

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New Member
clb92
Posts: 1
Registered: ‎01-17-2013
Message 1 of 3 (641 Views)

Activation "Processing Error". Can't activate Student version of Inventor 2013

641 Views, 2 Replies
01-17-2013 11:41 PM

Hi.

 

I can't install my student version of Inventor 2013. When I click Activate Now after starting it, I get an error.

 

It says:

Processing Error

The system has encountered a problem registering or activating your account. Submit your registration information to Autodesk Customer Service (you will receive an email with your registration and activation information within 2 business days). (34)

Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days. 

 

How can I fix this?

Customer Service
joane.bonghanoy
Posts: 686
Registered: ‎06-06-2011
Message 2 of 3 (632 Views)

Re: Activation "Processing Error". Can't activate Student version of I

01-18-2013 12:50 AM in reply to: clb92

Hi clb92,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code. I will check on my end and manually generate an Activation Code for you. 



Joane Bonghanoy
New Member
christophe.cot
Posts: 2
Registered: ‎02-11-2013
Message 3 of 3 (560 Views)

Re: Activation "Processing Error". Can't activate Student version of I

02-18-2013 07:24 AM in reply to: joane.bonghanoy

Hi Joane,

I have the same issue and sent you a pm yesterday including the needed info.

I don't know if you have already seen it even though I assume you might be quite busy :smileyhappy:

I hope to see you reply very soon.

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