Installation & Licensing

Installation & Licensing

Reply
New Member
clb92
Posts: 1
Registered: ‎01-17-2013
Message 1 of 3 (672 Views)

Activation "Processing Error". Can't activate Student version of Inventor 2013

672 Views, 2 Replies
01-17-2013 11:41 PM

Hi.

 

I can't install my student version of Inventor 2013. When I click Activate Now after starting it, I get an error.

 

It says:

Processing Error

The system has encountered a problem registering or activating your account. Submit your registration information to Autodesk Customer Service (you will receive an email with your registration and activation information within 2 business days). (34)

Click the "Use another method" link below to complete the necessary forms and submit your request to the local Autodesk Business Center for your area. A Customer Service Representative will respond within the next 2 business days. 

 

How can I fix this?

Customer Service
joane.bonghanoy
Posts: 919
Registered: ‎06-06-2011
Message 2 of 3 (663 Views)

Re: Activation "Processing Error". Can't activate Student version of I

01-18-2013 12:50 AM in reply to: clb92

Hi clb92,

 

Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with your Serial Number and Request Code. I will check on my end and manually generate an Activation Code for you. 



Joane Bonghanoy
New Member
christophe.cot
Posts: 2
Registered: ‎02-11-2013
Message 3 of 3 (591 Views)

Re: Activation "Processing Error". Can't activate Student version of I

02-18-2013 07:24 AM in reply to: joane.bonghanoy

Hi Joane,

I have the same issue and sent you a pm yesterday including the needed info.

I don't know if you have already seen it even though I assume you might be quite busy :smileyhappy:

I hope to see you reply very soon.

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.