Installation & Licensing

Installation & Licensing

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Member
chadja
Posts: 3
Registered: ‎09-20-2011
Message 1 of 10 (2,565 Views)

activation problem - licence file not found

2565 Views, 9 Replies
09-20-2011 11:02 AM

 

At the end of the activation process of Revit Architecture 2012, my computer has crashed.
I  have restarted my computer and now  when I run revit architecture,  I don't get the prompts to activate the product any more.

But I  get  the following message (translated from french) :

Autodesk Revit Architecture 2012
Version: 20110309_2315
Licence unavailable. a licence is necessary to run Autodesk Revit Architecture 2012 on this computer

and Revit run only  in viewer mode.


I  didn’t found any way to  restart the activation process.

Is there any way to  restore the licence file (what the software seems to  looking for) or to  start the activation process without the crash.

The Registration support resend me the activation code but it doesn't  seem to  understand my problem. I don't need an activation code but the way to get  the activation prompt again.

 

can somebody  give me the way to  solved that.

 

Thanks for your help.

 

*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 2 of 10 (2,560 Views)

Re: activation problem - licence file not found

09-20-2011 11:10 AM in reply to: chadja

You probably need to delete the corrupted license to force reactivation.

 

On Win7

C:\ProgramData\flexnet\adsk*.data

 

On XP

C:\Documents and Settings\All Users\Application Data\flexnet\adsk*.data

 

 

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Member
chadja
Posts: 3
Registered: ‎09-20-2011
Message 3 of 10 (2,552 Views)

Re: activation problem - licence file not found

09-20-2011 11:36 AM in reply to: TravisNave

Wonderful

it's works

 

Thanks

*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 4 of 10 (2,549 Views)

Re: activation problem - licence file not found

09-20-2011 11:48 AM in reply to: chadja

Excellent!  Glad it works for you.

 

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Active Member
gaja0012
Posts: 6
Registered: ‎01-12-2012
Message 5 of 10 (2,423 Views)

Re: activation problem - licence file not found

01-16-2012 06:07 AM in reply to: chadja

Hi. I have a serious issue regarding license to my Revit Acrchitecture 2012 and activation of the
product. I've bought a new laptop and installed Revit 2012 on it and in the beginning it worked
fine without any problems with activation and licensing, but then after some time suddenly says "
Autodesk Revit Architecture 2012, Build:20110309_2315(x64) License unavailable. A license is
required to run Autodesk Revit Achitecture 2012 on this computer" and Revit then tells me, that I'm
only in a viewer modeopened Revit.Afterwards I tried to reinstall Revit and after I enter the serial number and product key in the
installation process, I don't get to the point where I can enter the activation code, cause when I
open revit (after installed) it immediately says " Autodesk Revit Architecture 2012,
Build:20110309_2315(x64) License unavailable. A license is required to run Autodesk Revit
Achitecture 2012 on this computer" and the Revit tells me, that I'm only in a viewer mode and can't
do anything. When I try to press "Help" and the "About" and the click on "Product license
information" I get same message that my License is unavailable and Revit is in viewer mode and
leave me with a Revit software I can't work with. Can anyone please help me?? My studies is all
about Revit, so it's a vital software for me

*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 6 of 10 (2,416 Views)

Re: activation problem - licence file not found

01-16-2012 08:35 AM in reply to: gaja0012

It may be possible that your license was attached to your ethernet NIC, your WiFi adapter, or even BlueTooth for that matter.  If any of these devices are now disabled, then it can cause your license not to work.  This can also happen if you were licensed on a docking station and are now undocked.  If your physical devices change in your laptop, it can invalidate your licenses.  The best place to start is ensuring your laptop is configured in the same fashion it was when your product was working properly.

 

 

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Active Member
gaja0012
Posts: 6
Registered: ‎01-12-2012
Message 7 of 10 (2,396 Views)

Re: activation problem - licence file not found

01-16-2012 02:47 PM in reply to: TravisNave
Thanks. I've decided to reboot my computer and after doing so and installing Revit again, I don't have any problems
*Expert Elite*
TravisNave
Posts: 10,149
Registered: ‎01-14-2005
Message 8 of 10 (2,393 Views)

Re: activation problem - licence file not found

01-16-2012 02:57 PM in reply to: gaja0012

It just goes to show that you can never underestimate the power of the reboot!  :smileyvery-happy:

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New Member
Lineker007
Posts: 2
Registered: ‎06-21-2012
Message 9 of 10 (2,126 Views)

Re: activation problem - license file not found

06-21-2012 12:48 AM in reply to: chadja

My revive license is not found on this computer. Is there anyway how I can make it work.

New Member
omarcss
Posts: 1
Registered: ‎12-22-2013
Message 10 of 10 (1,181 Views)

Re: activation problem - licence file not found

12-22-2013 06:49 AM in reply to: chadja

i have a problem here too , that window pop up when i click activate btw it's 3ds max 2014

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