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Activation of Inventor 2010 HELP, Please!

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Message 1 of 6
omassnc
527 Views, 5 Replies

Activation of Inventor 2010 HELP, Please!

 
il 23/04/2012 apro un ticket (CaseNo:07178528) ad Autodesk:
 
Buongiorno, 
Questa mattina il SW Inventor 2010 comunica che non e' stato attivato; Cercando di attivarlo online mi dice: "nr.di serie non valido". Naturalmente siamo in possesso di regolare licenza. 
Potete darmi i codici di attivazione in base a qst dati allegati? 
Venerdì funzionava ora dà solo 7 gg rimanenti. 

Cordiali saluti. Ad OGGI nessuna risposta da Autodesk. Cliente SubSciption. 

 

Traduction ITA->Eng

 

on 23/04/2012 I open a ticket (CaseNo: 07178528) for Autodesk:
 
Good morning,
This morning the SW Inventor 2010 shall not 'been activated; Trying to activate it online tells me: "nr.di invalid serial number". Of course we are in possession of a valid license.
Can you give me the activation codes based on data attached qst?
Friday working hours gives only 7 days remaining.

Bye!

 

assistance that is? do not respond by 23/04/2012. Good thing he says support for customers in 1-2 working!! 
5 REPLIES 5
Message 2 of 6
arlinpega.bibat
in reply to: omassnc

Hi omassnc:

 

Please send me your serial number through private message(envelope next to your account name at the top of this page) so we may validate. In order to generate an activation code we will need the request code that is displayed on your monitor after you begin the activation procedure. Following are the steps to retrieve the request code:

1. Run the program

2. Pull down menu 'Help'

3. Click on 'About'

4. Click the Production Information button at the right hand corner

5. Click on the Activate button

6. On this page you will be able to view Product, Serial Number and Request Code 

 

Thanks,



Arlin Bibat
Message 3 of 6
omassnc
in reply to: arlinpega.bibat

i'm not ready to send the information you: the browser in the private message reply:

Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and send the message when you are satisfied

Message 4 of 6
omassnc
in reply to: omassnc

-ITA

Ok, ci sono riuscito! Penso che c'era codice html negli appunti che avevo incollato e il browser si era bloccato...
Scusa se ho mandato solo le foto per ridurre il testo al minimo...

 

-ENG

Ok, I made it! I think there was html code that I pasted to the clipboard and the browser was locked ...
Sorry I only sent the photos to reduce the text to a minimum ...

Message 5 of 6
omassnc
in reply to: omassnc

I look forward to your reply... I have send you the SN and the request code.

 

It's possible help me?!?

Message 6 of 6
omassnc
in reply to: omassnc

Very very thanks at arlinpega.bibat for you help!!!!

 

I'm working, now!!!

 

Case closed!

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