Hi
It's a very strange situation after installations of Autocad LT 2011. Users must activate product but in some cases it's unable to activate because user gets message that there is no internetconnection. But there is a connection to internet. And users sholud only activate via internet. What can be wrong ?
Maybe some knows this problem
Many thanks in advance
Stefan
Probably a firewall blocking the phone home ports. Please call Autodesk Product Registration and Authorization:
http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778
1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595
You will need to provide your serial number and the request code.
Hi
Yes, i know this method to activate but this affects a lot of users in our network and i can't expect that our users to do this . But this is only on several installations and all users have the same installation.
Best regards
Stefan
Then you need to do some IT investigating on why your network is blocking access for these machines.