Installation & Licensing

Installation & Licensing

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Registered: ‎11-11-2013
Post 1 of 2

Activation Limit Reached autocad 2012

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11-11-2013 10:37 PM
Hi,
I am a student and I have installed autodesk products(autocad 2012 and revit architecture 2012) in my old laptop. But one day the laptop crushed and I was busying doing school project, so i borrowed my friend's laptop and active the license directly on his laptop.
Now I bought a new one, but I cannot use the autocad anymore, it says:
Activation Limit Reached.
You have already activated your product on the maximum number of computers permitted by your license.

If you would like an Autodesk customer service agent to manually review your activation history, please complete a Customer Service Request.
 
I have contacted the Registration and Activation, and I want to know is there anything else I need to do? Could you help me to solve the problem as soon as possible? I need my laptop to finish the school project within this week. Thank you.
Customer Service
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Registered: ‎06-06-2011
Post 2 of 2

Re: Activation Limit Reached autocad 2012

11-11-2013 10:59 PM in reply to: lc123400

Hi Chen Li,

 

I was able to pull up the case number you created and submitted to our Registration and Activation team. 

 

I worked on it and sent the Activation Code to the email address on file. 



Joane Bonghanoy
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