While activating AUTOCAD 2012 on my PC i get an error saying "The serial number you entered is not valid. Try again. "Although I purchased a licensed product. Could someone please help me out?TY
Solved! Go to Solution.
Solved by pendean. Go to Solution.
No this is an old individual user licence purchase for a company I work for ,It was previously installled on the computer of the employee I replaced .I even had him try to transfer the licence to me, but it gave us the same error
this is what the link gave me.
did the chat, and "MAR" ask me to delete it from old cpu and install it like it was new on PC. now the serial number say invalid. Tried the LMU and that didnt work.
I have exactly the same issue but with Autodesk CFD 2012. The serial number was on me. I had changed the mother board so now I need to generate new license file but when I go to licensing sector I receive the same info. I also need urgent solution and yes the link given above pointed on non existent page.
this one works: http://knowledge.autodesk.com/contactus
DarrenP
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Hi @Anonymous,
Good to know! I have just emailed the Activation and Registration team requesting that they resolve your case as soon as possible. Thank you for your patience!
Hi Eric,
Just checked and it looks like you were able to contact our License Assistance team today and receive an activation code. Is there anything else that we can help with?
To find self-service solutions or reach us via Chat for Activation and Licensing Help:
Visit http://knowledge.autodesk.com/contactus
Select “Activation & Registration” or “License Management”
Select appropriate subtopics from the pull-down menus.
Select “I Still Need Help” if you need personal assistance.