Installation & Licensing

Installation & Licensing

Reply
New Member
zd2057
Posts: 1
Registered: ‎04-05-2013
Message 1 of 3 (183 Views)

Activation issue

183 Views, 2 Replies
04-05-2013 07:09 AM

I don't know to which topic i should respond so i choose this one.
I'm havig problem activating my licence. It says that my serial number is not valid. :smileysad:

 

 

Edited by
Discussion_Admin

*Expert Elite*
TravisNave
Posts: 10,362
Registered: ‎01-14-2005
Message 2 of 3 (151 Views)

Re: Activation issue

04-05-2013 11:45 AM in reply to: zd2057

It was probably upgraded and/or the Subscription has lapsed.  You will either need to contact your reseller or perhaps philip.s on the boards here will spot you.

Community Manager
philip.s
Posts: 2,602
Registered: ‎09-27-2011
Message 3 of 3 (125 Views)

Re: Activation issue

04-05-2013 04:31 PM in reply to: TravisNave

Hey Darko,

 

I can definitely check validate the license if you could send me a Private Message (click on my philip.s profile name and then "Send this user a private message") with the serial number. Another option is to contact our License Assistance team directly for additional support.



Philip Schmelzer
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.