Installation & Licensing

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jtaylor20k
Posts: 1
Registered: ‎08-25-2011
Message 1 of 2 (248 Views)

Activation Issue

248 Views, 1 Replies
08-25-2011 01:18 PM

I recieved my key to and downloaded AutoCAD 2012 student software to my computer (running Windows XP SP3, by the way), and the installation went fine, but when started, on the first screen that appears, offering the 30-day trial or activation, the latter of these two options does not seem to work properly. When clicked, it takes me to the license agreement screen, I check the box to affirm my agreement and click continue, but upon doing so, all I recieve is a dialog box that is empty aside from two selection circles (shown below).

 

ScreenShot[53].png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Please advise.

 

Thank you.

*Expert Elite*
TravisNave
Posts: 10,283
Registered: ‎01-14-2005
Message 2 of 2 (242 Views)

Re: Activation Issue

08-25-2011 02:25 PM in reply to: jtaylor20k

For more information on this known Autodesk Support Knowledge Base article, please follow this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=6404339&linkID=9240617

Additional discussion about this issue can be found here:

http://forums.autodesk.com/t5/Installation-Licensing/Blank-Activation-Screen/td-p/2862508

 

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