Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎04-28-2014
Message 1 of 3 (111 Views)

Activation Email Problem

111 Views, 2 Replies
04-28-2014 06:00 PM

I need to use AutoCad for university, so I created an account to get the free student subscription. However, I stupidly made a mistake when I typed in my email address. Despite "editing" my account to put in the proper address, I'm not receiving the activation emails.


Can this be fixed? Or do I need to create another account with the correct email?



Customer Service
Posts: 816
Registered: ‎06-06-2011
Message 2 of 3 (92 Views)

Re: Activation Email Problem

04-28-2014 07:52 PM in reply to: kemlewis

Hi Keith,


Please send me a Private Message (click on my joane.bonghanoy profile name and then “Send this user a private message”) with the correct Email Address so I can edit it on my end and activate the account as well.

Joane Bonghanoy
New Member
Posts: 1
Registered: ‎08-26-2014
Message 3 of 3 (32 Views)

Re: Activation Email Problem

08-26-2014 03:50 PM in reply to: joane.bonghanoy

I am having the same problem. I signed up Sunday and still have not received an email. I've resent the activation email many times and nothing. Help!

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