Installation & Licensing

Installation & Licensing

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New Member
WriterWolf
Posts: 2
Registered: ‎10-12-2012
Message 1 of 3 (345 Views)

ACCESS DENIED!

345 Views, 2 Replies
10-12-2012 05:57 AM

Hey Guys. here is a brief run down of my problem. I just purchased Sketchbook Pro 6 via download. Now I have installed Akamai. Firewall is off. Not sure if Macbooks even come with Anti Virus software?. Anyway I go to download my purchase and it just keeps coming up with "access denied"!.  I have looked around the forums and have not yet found a thread with a solution to this. If someone could please help!

Community Manager
camilo.lemos
Posts: 1,198
Registered: ‎09-28-2011
Message 2 of 3 (343 Views)

Re: ACCESS DENIED!

10-12-2012 06:05 AM in reply to: WriterWolf

Hi WriterWolf and welcome to our community!

You can download Sketchbook Pro 6 here.

Let me know if you are all set now please:smileyhappy:



Camilo Lemos
New Member
WriterWolf
Posts: 2
Registered: ‎10-12-2012
Message 3 of 3 (333 Views)

Re: ACCESS DENIED!

10-12-2012 07:26 AM in reply to: camilo.lemos
Wow. What a swift response. It says its downloading now and hopefully this would be the end of my problem Thank You so much. I really do appreciate the service and because i am confident that someone would actually reach out to help i am more than happy to buy more products from Autodesk (Was going to go with Adobe). A lot more comfortable in buying from you again Autodesk. Very happy customer. Cheers
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