Installation & Licensing

Installation & Licensing

New Member
Posts: 1
Registered: ‎01-14-2013
Message 1 of 2 (104 Views)

Access denied for 3DSmax purchased software

104 Views, 1 Replies
01-14-2013 11:38 PM


I have just purchased online 90 day license of 3Ds Max and am running windows7 and 32 bit, getting the message 'access denied' when starting download. Have checked all my browser security and firewall settings which seem okay for downloading.


Can you help?




Community Manager
Posts: 1,229
Registered: ‎09-28-2011
Message 2 of 2 (98 Views)

Re: Access denied for 3DSmax purchased software

01-14-2013 11:49 PM in reply to: dgloughlin

Hi David, 


Could you please send me your order number via private message (click on my screenname camilo.lemos and then on Send This User a Private Message)? I'll have a look at the status of your order which can be interfering with your ability to download the program.


Thank you.

Camilo Lemos
Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.