Installation & Licensing

Installation & Licensing

Reply
New Member
mhmtlgrr
Posts: 2
Registered: ‎04-19-2009
Message 1 of 2 (356 Views)

ACAD LT 2012: License problem after format my PC

356 Views, 1 Replies
07-09-2012 11:44 PM

Hello; this is Mehmet Ali, architect.

 

Because of a "blue screen error", I had to format my PC. In my office,  we have a AutoCAD LT 2012 license with 4 seats and all had been activated way before.

 

Now, after I formatted my PC, I am not able to use the same serial number. I think it is because of I did not have a chance to use OLT or anything like that.

 

How can I deactivate the one I used before to be able to use it again? Any solutions?

 

Thanks,

*Expert Elite*
TravisNave
Posts: 10,752
Registered: ‎01-14-2005
Message 2 of 2 (346 Views)

Re: ACAD LT 2012: License problem after format my PC

07-10-2012 08:31 AM in reply to: mhmtlgrr

It's possible that you cannot use a 2012 serial number if your product has been upgraded to 2013 and/or has had Subscription lapsed. 

 

Otherwise, if the installation is accepting your serial number, you can call Autodesk Activations to get a new activation code for your installation.

 

Please call Autodesk Product Registration and Authorization:

http://en.autodesk.ca/adsk/servlet/index?siteID=9719649&id=9830778

1-800-551-1490 > Option 1 (English) > Option 1 > (Stand-alone)
 
Asia / Pacific: 65.6735.5688
Europe / Middle East / Asia: 41.32.723.9595

You will need to provide your serial number and the request code.

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Do you have 60 seconds to spare? The Autodesk Community Team is revamping our site ranking system and we want your feedback! Please click here to launch the 5 question survey. As always your input is greatly appreciated.