Every time a new "request code" is issued, an error code is displayed on the
same dialog, like [0020] and so on. What error did you get?
License files are data files like any other, and CHKDSK errors can cause
them to be corrupt. In addition, if you replace the boot drive, you can
move the license to another PC to avoid having to reauthorize.
Note that you should call Support as soon as you see this becoming a
problem, rather than just getting a new auth code over and over.
Please review the following documents (watch out for URLs that might get
line-wrapped):
System changes that can invalidate an authorized license
Changes that do not invalidate an authorized license
Avoiding reauthorization after a system change
License availability after a system change
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http://tinyurl.com/dmw8
"SSi_Solutions" wrote in message
news:f16bae2.-1@WebX.maYIadrTaRb...
Hi
I have 1 workstation (Win2K SP3, EPSON Stylus Color Pro 3000 via LPT1)that
keeps requesting a new code, service pack 2 has been installed along with
the licence manager update. We have also replaced the hard disk &
motherboard as there were some CHKDSK errors on the disk, a bit OTT i know
but to try and eliminate the hardware aspect. This is the sixth time ACAD
has requested code in as many weeks!
Any ideas would be greatky appreciated.
Thanks
Mark