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ACA didn't install during BDS installation

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Message 1 of 3
chris.mckinzie
290 Views, 2 Replies

ACA didn't install during BDS installation

I was installing the Building Design Suite Ultimate and the ACA failed to install.  However, when I try to run the install for BDS again, it says that ACA is already installed.  ACA also does not show up in the control panel under add/remove programs.  How do I make the suite install allow me to reinstall ACA?

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Message 2 of 3
TravisNave
in reply to: chris.mckinzie

To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

http://support.microsoft.com/mats/Program_Install_and_Uninstall

For more information on the Autodesk KB Support article concerning the clean uninstall of Autodesk products, see this link:

http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=2887771&linkID=9240617

If that works for you, try reinstalling again and see if it will go. 

 

Good Luck!



Travis Nave Send TravisNave a Private Message                                             Need help in your post? Mention me with @TravisNave



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Message 3 of 3
jeremy.h
in reply to: TravisNave

FYI, Chris was able to install ACA successfully after following the suggestion in Travis' post above.



Jeremy Hanson

Product Support Specialist

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