Installation & Licensing

Installation & Licensing

Reply
New Member
oasisdesigns
Posts: 2
Registered: ‎04-14-2011
Message 1 of 2 (285 Views)

ACA 2013 fails to load content service

285 Views, 1 Replies
12-08-2012 11:26 AM

I loaded stand alone version of ACA 2013 on Windows 7 machine and during installation I recieved a message "Content Service Installer" failed error 2738.  Rest of installation proceeded fine, but now when I try to use the content browser, nothing shows up.  I have no anti-virus running.  I already tried a complete uninstall, including folders and registry keys, and same thing happens on reinstall.  I am at my wits end!  I've attached the content service log for your perusal.  Any help would be greatly appreciated!

Product Support
david.lau
Posts: 1,352
Registered: ‎06-18-2008
Message 2 of 2 (252 Views)

Re: ACA 2013 fails to load content service

12-10-2012 07:35 AM in reply to: oasisdesigns

Read the Epilogue section of this blog post:

 

http://upandready.typepad.com/up_and_ready/2011/07/error-2738-installation-could-not-access-vbscript...

 

You can also search for this in the setup.ini file:

 

#==================== ContentService

 

Then change:

 

EXE_PATH=%platform%\Tools\snap\ContentService.msi

 

to

 

EXE_PATH=echo

 

This will basically not install Content Service.

 

 



David Lau
Announcements
Are you familiar with the Autodesk Expert Elites? The Expert Elite program is made up of customers that help other customers by sharing knowledge and exemplifying an engaging style of collaboration. To learn more, please visit our Expert Elite website.
Need installation help?

Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.