I am trying to install Autodesk Infrastructure Design Suite Premium 2014, and I receive the same error each time I try to install: " A software problem has caused Autodesk Installer to close unexpectedly." I have tried installing from downloaded files and from the USB thumbdrive with the files, and the error is the same each time. I have all programs, including the virus scan, disabled or closed. I have uninstalled AutoCad Civil 3D 2014. None of these efforts have been succesful. It goes no where and is locked on the intiallizing screen. I have to use task manager to shut the whole installation down. This was not an issue when I recently installed Civil 3D 2014 on the same computer.
the screen shot is included. Does anyone else have a similar problem and/or know of a solution?
Log in as a different user with Administrator permissions and see if you're able to open the application without these errors.
Make sure your Antivirus software is disabled.
This is what ended up working for me: Uninstall 'Displaylink Core Software'. Worked just fine after that.
Dear Sir ,
Hello , i need help please , how to uninstall the Displaylink Core Software ? ,as you mention to solve my problem same your problem .
Should be the same as uninstalling any other program:
Start > Control Panel > Programs and Features > Search for 'Displaylink Core Software' > Uninstall
You may not have DCS installed if you couldn't find it in your uninstall programs list. Have you tried turning off you Antivirus application before installing?