3DS Max will not install on laptop

[Anonymous]

Hello,

I've been trying for a while to get 3DS Max on my laptop. It usually ends up stopping about a quarter of the way into the process. I have no idea what is causing this (obviously). I have enough space on my computer, I have no old versions of the software installed, and I believe my computer has the capacity to use the program - If that is the believed cause of failure I can post specs later. I have attached the Installation Log (fairly sure its the right file...). If it's pertinent, I am trying to get a student license version of the product.

Any help on this would be greatly appreciated, as my studio professor is starting to get impatient with my inability to be modeling in 3DS.

[TravisNave · Accepted solution]

Install	Autodesk® Material Library 2015 - Medium Resolution Library	Failed	Download Failed, Installation aborted, Result=1603

 I would recommend that you try downloading your product using the virtual assistant by following the directions here:

http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/How-to-...

[Anonymous]

Worked perfectly, thanks!